About Turnkey Vacation Rentals

TurnKey Vacation Rentals was launched in 2012 when founders John Banczak and T.J. Clark realized that the vacation rental industry was missing what most travelers value: the fine hotel experience of reliable customer service, cleanliness, and quality in what was otherwise a unique and exciting way to travel.

"As travel and technology industry veterans, we knew technology could automate many of the tasks required to ensure a great guest experience each and every time -- tasks that we also saw caused homeowners a lot of stress. Things like secure entry for each new guest, scheduling cleaning and repairs, making sure housekeeping was done well each time, monitoring noise levels... could all be handled via existing technology that was already improving lives in other industries. What’s more, we proved that with efficient technology we could give homeowners excellent service with the assurance of a team on the ground in each market for a fraction of the industry standard of 30-50% commissions."

- Co-founders John Banczak and T.J. Clark

TurnKey is proud to call Austin, Texas home. We’re backed by a world-class team of investors and a crew of 400+ talented employees who are dedicated to providing outstanding experiences for our vacation rental homeowners and their guests.
  • 4,600 homes under management in 80 U.S. destinations
  • 400 employees located nationwide
  • Over $100M in funding
  • Industry-low commission rates
  • Industry-leading NPS score of 61 (fall of 2017)
John Banczak
Co-Founder & CEO
John left HomeAway in the spring of 2012 to help co-found TurnKey Vacation Rentals. He began his career after graduating with a BBA in Finance from Wisconsin in traditional travel at Northwest Airlines. He started in revenue management and was later tapped to work for the Amsterdam-based KLM/NWA alliance. After graduating with an MBA from the Kellogg Graduate School of Management, Banczak joined Accenture’s Strategic Services group in San Francisco, specializing in eCommerce and business strategy for clients such as Microsoft and FedEx. After working at the Bay Area based lodging start up Worldres.com, Banczak was recruited to Hotwire, where he ran the company’s Airline, GDS and Car Rental operations groups. Shortly after Hotwire was acquired by Expedia, Banczak moved to BedandBreakfast.com, eventually becoming President. Banczak helped dramatically grow the company’s revenues and managed the acquisition of the company by HomeAway in 2010. Subsequently, Banczak ran the HomeAway Software for Professionals groups, leading the post-merger acquisitions of Instant Software and Escapia.
T.J. Clark
Co-Founder & President
Prior to co-founding TurnKey, T.J. was the President & CEO of Limos.com from 2008-2012. Limos.com became the largest online marketplace for limo/car services and grew more than 50% each year. The Company expanded globally and launched partnerships with Orbitz, Sabre, Concur, Delta Airlines, LiveNation and OpenTable. In 2011 Limos.com was named in Forbes America's Most Promising Companies as the Top Travel Brand. Prior to Limos.com, T.J. was VP of Operations at IAC/InterActiveCorp from 2004-2008. IAC consisted of over 85 internet brands with 20 million visitors per day (8th ranked worldwide), including Expedia, Hotels.com, Ticketmaster, LendingTree and Match.com. He was responsible for IAC teams for technology, software development, procurement and call center/telecommunications. Prior to IAC, T.J. joined the Hotwire.com start-up team in March 2000 as corporate counsel. Hotwire.com became the fourth-ranked U.S. online travel company within 2 years of operations, generating over $1B in travel bookings. Hotwire was acquired by IAC in 2004.
Jen Ford
Chief Commercial Officer & CFO
Jen is responsible for leading TurnKey’s finance, business intelligence and human resources organizations, supporting the company’s continued success in capitalizing on the fast-growing, $100+ billion global vacation rental industry. Before joining TurnKey, Jen served as vice president of finance for Snap Kitchen and as senior director of investor relations at HomeAway, Inc., where she led the global investor relations program. During her tenure at HomeAway, the company successfully completed an IPO, raised over $750M in equity and debt, made several acquisitions, and ultimately was acquired by Expedia, Inc.