Great Location - Hard Beds
Great location and fantastic size for group. Master Bedroom bed was VERY firm, and the bunk beds were so hard and poor quality that we opted to sleep on the floor during our stay. Standard queen bed was quite nice, it seemed to be the only bed with a foam/memory foam top.
Apartment was clean and quite, that being said dishes weren't very clean.
If the beds are updated/replaced we would recommend with five stars.
reviewed on 02/09/2017 by Undisclosed
response on 2/10/2017:
Thank you so much for the review and helpful feedback! We are so happy to hear that you had a great stay with us. We could not agree more about how wonderful the location of this home is. Here at TurnKey, it is our highest priority to make sure each guest has the best experience possible, and our 24/7 guest hotline is always available to help if anything comes up. Please know that we’ve reached out to our team with your feedback about the beds needing to be updated/replaced and we’ll be looking into this for any future stays. You were perfect guests and we appreciate you taking care of our home as if it were your own. Please come stay again anytime! -The TurnKey VR Team
Super Convenient Location
Comfortable place with some updated touches. Shower in master bedroom was difficult to turn on and off. the shower is tiny and we could have used a few more towels. The kitchen faucet needed repair but still worked. The master bedroom smoke alarm kept going off because it needed new batteries so I had to take it down and remove the battery.
reviewed on 01/11/2017 by Undisclosed
response on 2/3/2017:
Thank you for this review! We're glad to hear that you had a comfortable stay with us, but are sorry about the issues that came up. Here at TurnKey, we strive to offer impeccable customer service, and it is our hope that if anything at all comes up, guests are conveniently able to reach us 24 hours-a-day on our guest hotline. We wish we had known during your stay so we could have helped out then. Please be assured that we have since repaired that master bathroom shower handle, the kitchen faucet, and changed out the smoke detectors. We will also follow up with our Housekeeping Team to make sure they are leaving enough towels for each group of guests that stay with us. By the way, you were perfect guests, and if there is anything else we can still do, please reach out anytime and let us know. -The TurnKey VR Team
Affordable, close walk to Disney.. great location
We were really happy with the location of this rental. It's about a 10/15min walk to Disneyland. If you have young kids, they can watch the fireworks from the top of the bunk beds. It was fairly clean with the exception of the floors.. there were a few small issues with the garage door not opening and lack of tea towels. Jill and Daniel from Turnkey were amazing. They kept us informed and got the door open. We were extremely satisfied with our Turnkey experience. The 2.5 bathrooms, laundry room and pool are great! If I could have on thing though, it would have been a BBQ outside.
reviewed on 11/14/2016 by Undisclosed
response on 1/5/2017:
Thank you very much for taking the time to leave us a review! We are so happy to hear that you thoroughly enjoyed your stay at our home. Here at TurnKey, it is our highest priority to make sure our guests have the best experience possible, but if problems arise, we do try our very best to make things right in any way we can. We’re glad to hear that our team was able to take care of the few issues that came up during your stay. We have reached out to our team with the suggestion of adding a BBQ grill outside, and will be looking into this for future stays. You were perfect guests and we appreciate you taking care of our home as if it were your own. Please come stay again anytime! -The TurnKey VR Team
location location location!!!!!
This condo had almost everything we needed for a great family trip to Disney.The location to Disney is as good as it gets. We walked every day to Downtown Disney and then into the parks. We love being able to start and end our day that way. We had 5 adults and 3 children, with the hide abed, everyone was able to have a bed, although it was a very thin mattress so not the most comfortable. Loved having the 2 and 1/2 baths, and the comforters and soft blankets were very nice. The unit was very clean, Thank you for that!! And even though it is an older complex, the owners have done a good job updating the floors and bathrooms. The parking right outside the unit and the garage are an extra bonus. The instructions were great and easy to follow, however the controls for the tv need to have instructions. We were able to figure it out, but it took all of us and some time to do that. We would definitely stay here again, but maybe bring a blow up mattress in place of the hide a bed.
reviewed on 11/09/2016 by Undisclosed
response on 11/28/2016:
Hi Susan, thank you so much for the review and kind words about our property! We are so happy to hear that you thoroughly enjoyed your stay with us and loved the perfect location. You were perfect guests, and we look forward to next time! -The TurnKey VR Team
Great Vacation Stay
This condo was excellent for our needs. Loved the location to Disneyland, shopping and restaurants. On our down days from Disneyland the pool was nice to have so close. It was a bit cold though (not heated) but we were there when it was in the high 80's into the 90's, so very refreshing. Saved money being able to walk to the Disney Park and we were all together in the condo and not in separate hotel rooms. We had 4 adults and 2 children and there was plenty of room. We would definitely come back here to stay again.
reviewed on 10/26/2016 by Undisclosed
A great find
This home was exactly what we wanted.
Pros: price is quite affordable, very little walking to the Disney tram, parking right next to our home,quiet in the evenings, very clean, well maintained, comfortable beds, lovely pools
Cons: pools not heated so extremely cold, walking distance to pools is quiet a trek,
PS, we left an item in the house and didn't discover it missing till we returned home. Working with Turnkey was wonderful to get our item returned to us quickly.
reviewed on 09/23/2016 by Undisclosed
response on 9/24/2016:
Thank you so much for this review and kind words about our property! We are so happy to hear that you were comfortable staying here and loved how close to the park our place is. With regards to the community pool, its huge size would be the reason it is not heated, but it does get warmed nicely by the warm afternoon sun. By the way, you were perfect guests and we look forward to next time! -The TurnKey VR Team
Fantastic Vacation made better with this condo stay
Easy set up, great size, perfect for my family. A family Disneyland vacation was terrific and with the stay at this condo made it that much better. I have three grown children and a grandchild and to rent enough hotel rooms would have cost the same or more and would not have the privacy and convenience of home. It was a terrific location, we did not have to drive and pay for parking at the park. We always had the options of walking back for a nap and returning to the park also. The condo itself is beautiful and clean. It is supplied with most everything you need also. Everyone had their own room and there was never a shortage of bathroom. Going to Disney? You need to check this one out!
reviewed on 07/21/2016 by Undisclosed