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South Austin Gem Cottage in Ideal Spot
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South Austin Gem Cottage in Ideal Spot
104 reviews
Austin, Texas
The Property
2 people
No Pets
Sq. footage
375 sq. ft.
1 Queen
Check in / out
Check in
Anytime after 3pm
Check out
South Austin Gem Cottage – Walk to Downtown, SoCo, Zilker and More
Every Stay Includes
Complimentary Wi-Fi
Secure keyless entry
Professional cleaning
24/7 local support
Hotel-grade linens
Starter set of toiletries
Local recommendations
Full Kitchen, Refrigerator, Coffee Maker, Microwave, Toaster, Cookware, Blender, Cooking Utensils, Pots / Pans, Dishwasher, Glassware, Stove / Oven, Silverware
Nearby ATM, Nearby Post Office, Nearby Internet Cafe, Nearby FedEx, Nearby Bank
Air Conditioning, Ceiling Fans, Linens, Washer & Dryer, Ironing Board, High Speed Internet, No Phone, Iron, Hair Dryer, Cable
Symphony Orchestra, Live Theater, Museums, Botanical Garden, Library
Area FitnessCenter, Nearby Medical Services, Nearby Grocery, Movie Theatres, Golf Course
BBQ Grill, Fenced-in yard
Close to Town, Near Public Transportation, Near Lake
Cable TV, Wireless Internet
Perfect Spot Close to Downtown
I absolutely loved this place. The location was awesome and it was the perfect size for a weekend.
On 04/16/2014 by Paris N.
Sooooo perfect!!!
My boyfriend and I just want to get away for a bit and found this place on a whim and we were more than pleased! The location is perfect walking distance to all of the REAL nooks and crannies! The place was squeaky clean and the neighborhood was very safe. We would definitely stay there again and highly recommend this place to anyone who wants to relax and also be able to go out at anytime for some great food and drinks! Thank you turn key!!
On 04/21/2014 by Nicole B.
Perfect Hideaway!
We loved our stay in the Sidecar! Gorgeous space with the perfect amount of room for two. Walking distance to everything great in SOCO and a short hop in the car to hit the MOPAC or I35. We only wished we could have stayed longer! When you stay here make sure to take a walk down S 1st St. with all of the food trucks and cool shops. Also, walk around the surrounding neighborhood and soak up what truly makes Austin what it is...eclectic and funky! Two small warnings, it's great to be able to pull your vehicle into fenced parking for the night, however if you have an SUV or large car it can be a slight challenge to get in the gate. But once in, your vehicle is secure and right next to the cottage. Makes loading and unloading a breeze!! Also there is a gorgeous little sitting area alongside the cottage, perfect for coffee in the morning or drinks in the evening however the Mosquitos are seemingly training to become dive bombers in their own little war! Bring bug spray! Overall we loved the Sidecar and will stay there again! Turnkey (they manage the renting) were amazing to work with and always available for requests. Can't recommend enough
On 06/25/2014 by Undisclosed
Comfy cottage!
My wife and I decided on this unit because it was close to everything we wanted to do during our mini-moon. Her only complaint was that she wished the bed was a king size because I moved around way too much and we had to sleep on the edge to keep from waking each other. Also we found out at the end of our stay that the easiest way to pull into the gate was by coming up the long side of the alley. The neighborhood was quiet and beautiful. The cottage was clean and there are basic cooking supplies in the kitchen. We wish we could've stayed longer! The next time we visit Austin, we will definitely book this cottage again (even with the queen size bed lol)!
On 08/12/2014 by Jarred W.
Great location
This cottage is in a great location, set away from the road, yet within walking distance of all the trendy stores on South Congress and South 1st. Ideal for just one or two nights stay or like me, the whole week. I wouldn't have any hesitation in recommending it to anyone.
On 08/25/2014 by Paul E.
great place, poor housekeeping
We loved a lot about this space. Location, size, décor & amenities were just what the photos depicted. We traveled all over the city, visiting friends & eating at our favorites restaurants, even ventured into the hill country for cool vintage finds to use in our art. After a long day it was great to come back to this special spot, which is easily accessible from every direction. Great food is within in walking - El Chile, Bouldin Cafe & yummy gelato at Dolce Neve. Enjoyed my a.m. coffee in the side yard as the sun arose. The washer/dryer was a plus since we were traveling for 2 weeks. The only issue was finding a pair of dirty underwear in between the sheets! We found another set of sheets in the closet, but that pair was not clean either! I will spare you the dirty details. I sent TurnKey photos & they quickly responded they would bring new sheets first thing in a.m. It was late, so we made do with blankets on hand. At 10am we called & they said not to wait they’d handle it. We left the dirty linens on the floor so they could see the stains. We returned at 6pm to an unopened pkg of new sheets on the bed, dirty linens still on the floor. Outraged, I called again, they seemed very upset we had returned to this. I threw the dirty linens in a pillowcase, placed them outside & began washing the new sheets to use them that night. Not our plans for the evening. A mgr called the next day offering to remove the cleaning fee. I probably should’ve had them reduce the bill but all else was fine & it's minor in the huge scope of life & I didn't want it to ruin my vacation. Extra towels in the closet were damp & moldy smelling so I washed them on a sanitary cycle, thank goodness for the W/D! There’s also mold in the wall along the shower, from a leak inside the wall where there’s even more mold. TurnKey reassured me they’ll correct the issues. I sure hope they do, because it's a great little spot and I'm sure the owners wouldn't appreciate their property being mismanaged.
On 09/11/2014 by Undisclosed
Great back house!!
This was a wonderful property. It is very convenient to some of our favorite places located downtown. It's perfect for 2 people. The only trouble we had was not having the other lock information but the company helped us out and it was no problem.
On 09/16/2014 by Undisclosed
Johana studio
My friend and I enjoyed how close it was to the shops and restaurants on 1st and Congress. The air conditioner was efficient and didn't take long to cool down the studio. Overall it was a nice stay. The gate getting into it was tricky and difficult to open and close at times, especially in the rain at night. (: As we were leaving we realized we'd finally got the hang of it; so perhaps the lesson is that we should've stayed there for a few more days on vacation.
On 09/20/2014 by Undisclosed
Comfortable accommodation in great location
Great location (nestled on an alley between Bouldin Castle and Robert Plant's new Austin home) in easy walking distance to everything South Congress and 1st Street have to offer. Many good restaurants within a few blocks. The house is spacious, well equipped, nicely decorated, and was spotlessly clean. The bed is comfortable. Plenty of closet and drawer space. Very helpful property management. I would definitely stay here again
On 11/29/2014 by Undisclosed
Johanna Street 712B
My wife and I stay five nights in the house 712B, Austin. It's a clean and comfortable house. There are micro waves, washer, dryer, and refrigerator. We enjoy our stay very much. The two restaurants nearby at the corner at Elizabeth street and 1st are very good. Don't miss them when stay at the 712B.
On 12/15/2014 by Undisclosed
Response on 12/15/114
Thanks for being great guests! It was a pleasure having you. Hope to hear from you again soon! -The TurnKey VR Team
Stayed here twice already!!!
This is my second time staying here and it is perfect! I used to stay at the Driscoll hotel when I came to austin but now I stay here. It is walking distance to so many great places! My favorite is pearla's! It's not a huge place but defiantly is cozy and convienet
On 01/15/2015 by Undisclosed
Perfect Little Mini House!
This property is perfect & SO cute! I was expecting it to be tiny but it wasn't! There was plenty of room to move around for 2 people. I'd never stayed in a vacation rental & this makes me NEVER want to stay in a hotel again! We loved being able to cook while we were there so we didn't have to eat out every day/night. Others have mentioned the gate/lock being a little difficult to use but after a couple of times it was a breeze! The neighborhood was VERY quiet! The unit was in a great proximity to popular Austin attractions! The washer & dryer are compact size so you have to wash smaller loads, but having them there was very convenient! Turnkey was very professional & thorough in there communication with me! They even called to ensure I was able to enter the unit & to find out if I needed anything! I would definitely rent this unit again
On 02/15/2015 by Undisclosed
Response on 9/1/115
Thank you so much for the kind words. We're glad you enjoyed your stay with us! We look forward to hearing from you soon! -The TurnKey VR Team
Housekeeping Review - Excellent
On 08/20/2015 by Melanie B
Housekeeping Review - Excellent
On 08/21/2015 by Lia E
Great little cottage in Austin
We needed a place to stay for a convention. This was a great spot and very comfortable. A little hard to find at first (spent about 25 mins trying to find the access). The people at Turnkey were super helpful and we finally figured it out. Hopefully the description has been updated.
On 09/06/2015 by Undisclosed
Response on 9/9/115
Hi Melanie, thank you so much for the kind words and helpful feedback. We apologize for the confusion getting in and we have improved the instructions. You were great guests and we look forward to hearing from you next time! -The TurnKey VR Team
Housekeeping Review - Excellent
On 09/09/2015 by Mark K
Housekeeping Review - Very Good
On 09/13/2015 by Jon S
Housekeeping Review - Excellent
On 09/18/2015 by Desirae G
Housekeeping Review - Very Good
On 09/22/2015 by Thomas B
Housekeeping Review - Excellent
On 10/01/2015 by Raul R
Charming Studio Suite
I enjoyed my stay at the S. Austin Cottage while I was in town. I liked that it was so close to the action on hS. Congress and Lamar, but was in a quiet neighborhood that felt more like a retreat in the woods. Be prepared on initially arriving it was tucked back in an alley way so give yourself some extra time. But once you find it, it's not a problem!
On 10/05/2015 by Jon S.
Response on 10/8/115
Hi Jon, thanks for the kind words! You were a perfect guest and we look forward to hearing from you again soon! -The TurnKey VR Team
Housekeeping Review - Excellent
On 10/09/2015 by Brooke D
Housekeeping Review - Excellent
On 10/23/2015 by Brian A
Austin Cottage
Great place for 2 people. Great location. Tons of stuff in walking distance
On 10/28/2015 by Undisclosed
Response on 10/29/115
Thanks Brian! We're so glad you enjoyed your stay with us and we look forward to hearing from you again soon! -The TurnKey VR Team
Housekeeping Review - Excellent
On 11/02/2015 by Teresa H
Housekeeping Review - Excellent
On 11/05/2015 by Carol G
'A' Location - very difficult parking, gate and door lock
Location is terrific. Interior finish is very good for short term stay; very clean and well maintained. The entry gate in the alley is very difficult to find the first time and could necessitate calls and assistance. The alley gate is extremely difficult and needs to have working lights. The padlock is very fickle and will require many, many tries before access is gained. The alley gate also is heavy and does require some muscle to operate. The parking spot is extremely tiny. If you rent a full size car, you will NOT be able to access through the alley nor gain access to the parking spot; meaning you will need to park out on the main street (if you can find a spot) and carry your luggage down the alley. Once access through the alley gate is gained, the front door lock just never works. We had to place calls, put on hold, stand outside in driving rain. The alley gate and front door were problems during our entire stay. Now.....all of that being said, great spot, well maintained. Hopefully the landlord can figure out the alley gate and front door...if they did, this place would be perfect. Also, the rental detail should give warning about the inability to access with anything other than a sub-compact car.
On 11/11/2015 by Carol G.
Response on 11/12/115
Hi Carol, thanks for the kind words and helpful feedback. We couldn't do it without guests like you! We are in the process of fixing the alley/gate/parking situation. You were perfect guests and we look forward to hearing from you again soon! -The TurnKey VR Team
Housekeeping Review - Excellent
On 11/14/2015 by Kezia G
Cozy and Great Location
This was a very enjoyable and comfortable place to stay. It is in a great location.....very walkable to numerous restaurants and coffee shops. Would definitely stay here again!
On 11/17/2015 by Teresa H.
Response on 11/17/115
Hi Teresa, thank you for the kind words. We're so glad you enjoyed your stay with us in Austin and we look forward to hearing from you again next time! -The TurnKey VR Team
Housekeeping Review - Excellent
On 12/01/2015 by Sherrie H
Great stay!
All we needed to enjoy the week in ATX!
On 12/07/2015 by Undisclosed
Amazing little get away
exceeded expectations in cleaniliness and amenities by far.
On 12/22/2015 by Jilli C.
Response on 12/28/115
Thanks Jilli! We're so glad you enjoyed your stay with us and we look forward to hearing from you again soon! -The TurnKey VR Team
Housekeeping Review - Very Good
On 01/13/2016 by Will W
Housekeeping Review - Excellent
On 01/15/2016 by Krisha G
Wonderful place, great location!
I absolutely loved this place. New, clean, perfect size, great location. And I loved how I could pull my small sedan right in front of door to cottage & shut the big wooden gate to further "lock" myself in.... great asset for a female traveling alone.
On 01/18/2016 by Undisclosed
Response on 1/18/116
Thanks Krisha! We're so glad you enjoyed your stay with us and we look forward to hearing from you again soon! -The TurnKey VR Team
Housekeeping Review - Excellent
On 01/22/2016 by Jonathan C
Housekeeping Review - Excellent
On 01/29/2016 by Tahra C
Housekeeping Review - Excellent
On 02/05/2016 by Frank S
Perfectly Austin!!!
Loved the house, perfect getaway for my wife and I. Great location for walkin to shops and restaurants in the area. Everything was provided that we needed.

Only thing I would change is the AC unit was noisy, but probably because the heater hadn't been used often.

Will definitely stay again!!!
On 02/10/2016 by Frank S.
Response on 2/12/116
Thanks Frank! We loved having you and we look forward to next time! -The TurnKey VR Team
Housekeeping Review - Excellent
On 02/14/2016 by Melissa M
Stay here! Trust me
My boyfriend and I wanted a quiet spot to relax and get away after two very hard Mardi Gras weeks in New Orleans. We fell in love as soon as we walked in. It was very clean, modern, well decorated and homey. Kitchen was well stocked, shower pressure was incredible, they supplied us with little soaps and shampoos and an assortment of tea and coffee that can satisfy any taste. We really enjoyed eating our breakfast outside by the grill. Other than that, the location was perfect. We brought our bikes and were able to get to shopping on South Congress, downtown, awesome food and drinks on Rainey st. and Zilker park. And it was an easy drive everywhere else. You definitely want to stay here!
On 02/20/2016 by Undisclosed
Housekeeping Review - Excellent
On 02/26/2016 by Lisa S
Get little getaway
We rented the Gem Cottage for 26th wedding anniversary. What a GEM, it was tucked away you would never know you were so close to restaurants, coffee shops and S Congress. The unit was stocked with everything you need and it was very clean. We will definitely be back!
On 03/01/2016 by Undisclosed
Response on 3/10/116
Thanks Melida! We're so glad you enjoyed your stay with us in Austin and we look forward to hearing from you again soon! -The TurnKey VR Team
Housekeeping Review - Excellent
On 03/03/2016 by Jon L
Housekeeping Review - Excellent
On 03/12/2016 by Ben C
Perfect little tucked away spot
My husband & I spent a long weekend at this cute little casita. It had everything we needed and was very well located for walking to SoCo or S Lamar restaurants. The unit was nicely decorated and maintained, with a place to park a single vehicle out front (under a tree - be prepared, it may need a bath afterwards??). We had absolutely no issues with our stay & would not hesitate to rent this spot again thE next time we head to Austin.
On 03/15/2016 by Undisclosed
Response on 3/15/116
Thanks Lisa! We're so glad you enjoyed your stay with us and we look forward to hearing from you again soon! -The TurnKey VR Team
Housekeeping Review - Excellent
On 03/23/2016 by Crystal G
Housekeeping Review - Excellent
On 04/09/2016 by Canute S
Housekeeping Review - Excellent
On 04/21/2016 by Brian B
Housekeeping Review - Excellent
On 04/26/2016 by Margaret J
Spotless, cute vacation rental
The cottage is great, very clean, modern and ready. Check in and out was easy. I agree with all the other positive comments, so don't want the next suggestions to take away from any of that. If I had to find ways to improve it even further, I'd suggest two things. The wooden gates- have an easy and secure way to keep them open- anchor points in the ground rather than hoping for good luck in the grass. Granted, I arrived on what became a windy and stormy night, yet the gate blew in the strong wind as I was navigating the turn, and dinged the car paint :( After that I parked on the road. Secondly, in a wood frame cottage in the heat, the AC will need to be on- it's very high up, a wall unit, and it is either on or off, it doesn't ever go quiet by cycling on and off, the fan is constant. A Split System AC unit would be a perfect solution, and eliminate the constant noise and the need to stand on a step stool to control it. The owners are clearly a gem- they left a small gift to apologize for the building work next door- love it!
On 04/30/2016 by Undisclosed
Response on 6/11/116
Hi Margaret, thank you so much for the kind words and spot-on feedback. We have since remedied that gate issue and will look towards a split A/C system, which is a fantastic suggestion. You were a perfect guest and we look forward to hearing from you again soon! -The TurnKey VR Team
Housekeeping Review - Excellent
On 05/02/2016 by Allison B
Housekeeping Review - Excellent
On 05/12/2016 by Brittany R
Housekeeping Review - Excellent
On 05/19/2016 by William W
Housekeeping Review - Excellent
On 05/27/2016 by Branden C
Housekeeping Review - Excellent
On 06/02/2016 by Dorothy H
Housekeeping Review - Excellent
On 06/05/2016 by James M
Frequent Austin Visitor
Enjoyed the cottage very much. Very clean and comfortable! Great location. Lots of good restaurants within walking distance. Turnkey staff very helpful! If you are sensitive to a continual noise the air conditioner unit can be irritating. We rented a Ford Fusion which was tight fit for the gated area but street parking convenient or rent smaller car.
On 06/07/2016 by Undisclosed
Response on 8/21/116
Thank you so much for the review and kind words about our property and customer service! We are so happy to hear that you thoroughly enjoyed your stay with us. You were perfect guests and we hope you stay with us again in the future! -The TurnKey VR Team
Housekeeping Review - Excellent
On 06/13/2016 by Martha A
Housekeeping Review - Very Good
On 06/17/2016 by Lorna R
Housekeeping Review - Excellent
On 06/26/2016 by Les T
Austin gated back yard back alley nest
Property is very unique in location. Entering from 3rd street down narrow allow you pass castle on left and ultra modern corner home on right. This backyard gated location is Austin quant and Austin weird. The two piece gate can be a pain to open and close as you come and go. I found backing car into gravel drive best. The pea gravel parking area is only large enough for one car. Rocks from parking area stick to shoes and feet and are tracked into unit every time. Once inside unit I found it to be perfect for my 6 day stay. I cookout on electric grill one night. Cooked using microwave, oven and cooktop surface. Daily laundry with washer and dryer. Full sized refrigerator. I was unable to start dishwasher. Big negative was construction next door of two story house with garage. Austin growth leads to air compressors banging at 9:00 am. It's like a great alarm clock. Work should be done in 30-60 days.
On 07/04/2016 by Undisclosed
Response on 8/30/116
Hi Les, thank you so much for the review and kind words about our property! We are so happy to hear that you thoroughly enjoyed your stay with us at our unique Austin home. You were perfect to host and we look forward to next time! -The TurnKey VR Team
Housekeeping Review - Excellent
On 07/11/2016 by Lakeisha M
Housekeeping Review - Excellent
On 07/30/2016 by Carmen N
Housekeeping Review - Excellent
On 08/12/2016 by Sondra B
Housekeeping Review - Excellent
On 09/02/2016 by Kristin F
Great little hideaway in the best part of Austin.
This place was perfect for our needs. Close to all the action yet tucked away in a quiet little neighborhood. The only issue was hot water did not work in the bathroom sink. I would definitely stay here again.
On 10/18/2016 by Undisclosed
Response on 10/28/116
Hi Alex, thank you for taking time to write a review, and we are so happy to hear that you had a great stay with us! That being said, we do apologize about that hot-water issue and wish we had known during your stay so that we could have assisted with that. Here at TurnKey, it is our highest priority to make sure each guest has the best experience possible, and our 24/7 guest hotline is always available to help if anything comes up. Please know that we have since installed a brand new tankless hot water heater in the home, and the bathroom sink is working great. By the way, you were absolutely perfect guests, and we're hopeful to hear from you again! -The TurnKey VR Team
Housekeeping Review - Excellent
On 11/05/2016 by Jason K
Housekeeping Review - Excellent
On 11/11/2016 by Josh D
I trusted the reviews....
...and this place did not disappoint. It was in a great location and very clean. It had all the amenities one could ask for especially if you like to travel and get out in the city right away. A fasten is cheap to downtown and the walk isn't bad either. My wife and I were very comfortable and satisfied.
On 11/13/2016 by Undisclosed
Housekeeping Review - Good
On 11/16/2016 by Drew V
Housekeeping Review - Excellent
On 02/10/2017 by Barbara G
The rental is in a great location, with many restaurants, food trucks, shops, etc. within walking distance. Also not too far from Lady Bird Lake and the beautiful trails for running, biking, and walking. The studio was spotless and we appreciated the amenities (e.g., washer/dryer) provided. We would definitely book again on our next visit to Austin.
On 02/14/2017 by Undisclosed
Housekeeping Review - Very Good
On 02/16/2017 by Warren J
Housekeeping Review - Very Good
On 02/20/2017 by Caroline F
Housekeeping Review - Excellent
On 02/24/2017 by Deb R
Housekeeping Review - Excellent
On 03/04/2017 by David S
Perfect Birthday Weekend!
What a wonderful weekend we had in this adorable cottage! Perfect location to walk to anything you want. Also a short drive to many other fun restaurants and activities. Cottage was so cozy (in a good way) clean, bright and charming. Perfect for a romantic stay with someone you Love! The bed was so comfortable with wonderful sheets and quilt. The only missing in this property is a nice out door space to sit and have a glass of wine or cup of coffee. It appeared to us they are working on a new fence and security parking gate so our car was not behind a locked gate which some reviews said. It was fine for us (2 women) we felt the neighborhood was very quiet and safe. I would suggest taking your own bikes or renting while you stay you could bike everywhere. We renting just for a few hours and had wished we had them the whole weekend. Maybe the owners could provide 2 bikes for their renters for a fee, it would be so cool to have them there at the property! Thanks again for an AWESOME weekend, we will return.
On 03/20/2017 by Undisclosed
Response on 3/24/117
Hi Lynne, Thank you for the compliments, and we love to hear how much you enjoyed your stay with us! Thanks for the suggestion about the bikes, and please know we will consider it. You were perfect guests, and we appreciate you taking care of our place as if it were your own. Come stay again anytime! -The TurnKey VR Team
Housekeeping Review - Excellent
On 03/20/2017 by Kristi S
Housekeeping Review - Excellent
On 03/21/2017 by Emiliana M
Housekeeping Review - Good
On 03/25/2017 by Shawn M
Housekeeping Review - Very Good
On 04/07/2017 by Jacquelyn G
Housekeeping Review - Excellent
On 04/17/2017 by Jeffery B
Housekeeping Review - Excellent
On 04/30/2017 by William R
Housekeeping Review - Excellent
On 05/02/2017 by Gina D
Housekeeping Review - Excellent
On 05/10/2017 by Chantal D
Quaint and close
We loved staying in this private studio walking distance from 1st Ave and all the shops and coffee houses. Everything was clean and very comfortable. We will definitely stay here again.
On 05/15/2017 by Undisclosed
Housekeeping Review - Excellent
On 05/26/2017 by Karron G
Great location, very nice home!
My boyfriend and I loved this place! We were within walking distance to great coffee shops, great restaurants, and the hike and bike trail. We loved the home, easy to find and very close to all the attractions we wanted to see. Loved the menu with local restaurants and activities, and the tablet with great resources like Google maps provided by the hosts. Everything was very clean and we felt safe. Loved having our own little parking spot! Would definitely stay here again !
On 06/20/2017 by Undisclosed
Housekeeping Review - Excellent
On 06/21/2017 by Clark M
Great location & Outstanding Accommodation
This property is in a great location and is way better than staying in an apartment or hotel. You can park right outside the front door and have plenty of privacy. The place is simple, well decorated, and has all the necessities--including a well stocked Keurig. What I especially enjoyed is the size. The cottage is big enough that we weren't cramped but not excessively big, which made the price point perfect.
On 06/26/2017 by Clark M.
Housekeeping Review - Excellent
On 07/01/2017 by Kirsten B
A great little house in a great location
The property was exactly as pictured and described. The location was excellent.
On 07/05/2017 by Undisclosed
Housekeeping Review - Excellent
On 07/19/2017 by Jeff S
Housekeeping Review - Excellent
On 07/26/2017 by Valerie K
Park your car and grab your walking shoes!
This was a great place to stay! Parking right next to the door. Extremely walkable to a local library, great restaurants and coffee shops. Bouldin Creek Cafe sells coffee by the bag and they grind it according to your coffee maker. This rental has a French press, a big and a small drip coffee maker AND a Keurig! I used the French press. Well worth it :) Nestled between S. Lamar and 1st St you have so many options for entertainment or just hanging out in the side yard barbecuing. I would definitely recommend this gem!
On 08/22/2017 by Undisclosed
Housekeeping Review - Excellent
On 09/09/2017 by Margaret M
Housekeeping Review - Excellent
On 09/24/2017 by Daniel C
Housekeeping Review - Excellent
On 10/16/2017 by Torie M
Housekeeping Review - Excellent
On 10/19/2017 by Julie G
Location, location, location!
The location could not have been more perfect. The parking was off the street and felt very safe. We were minutes away from all of the locations we wanted to visit and the property was spotless and serenely quiet. My girlfriend and I got engaged on this Austin excusrsion, and we'll remember this little cottage for the rest of our lives. It was perfect and we loved it, and would jump at the chance to book it again for our next visit.
On 11/08/2017 by Undisclosed
Housekeeping Review - Excellent
On 11/10/2017 by Allison Z
A nice stay with a few issues
This was a nice place to spend a long weekend. Thoughtfully stocked, well-designed to maximize space, cute decor, and clean. The private parking was a huge plus. That said, we had a few gripes: The rental confirmation process through Turnkey was frustrating. The tub drained slowly and the smoke detector ran out of batteries and started beeping in the middle of the night (twice!). Though Turnkey's customer service was pleasant and responsive, they weren't able to resolve either issue in the time we were there. Finally, the bedframe was extremely squeaky, waking us up every time we turned over. If these issues were resolved, we'd be happy to return next time we're in Austin!
On 11/11/2017 by Kate C.
Response on 11/13/117
Hi Kate, Thank you so much for taking the time to post this review. We would like to sincerely apologize for any inconvenience you experienced and can also understand your frustration that we were unable to address these concerns during your stay. Please know that the bath tub drain and smoke detector issues have since been fully resolved. We will also make sure our local Field Operations Team follows up on the squeaky bed to address this problem. Here at TurnKey, your feedback is highly valued, and we try our best to make things right in any way we can so that our guests know that our priority is their ultimate satisfaction. Thanks again for bringing these important issues to light, as it is feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and in keeping our properties in perfect shape. If there is anything else we can do for you, please reach out anytime on our 24/7 guest hotline and let us know. -The TurnKey VR Team
Housekeeping Review - Excellent
On 12/03/2017 by Allison M
Cute cottage, great location!
Home was very clean and just as described. The location is great and the home is perfect for 1-2 people. I would definitely stay there again!
On 12/10/2017 by Allison M.