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High-End 3BR Townhouse on the Canal
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High-End 3BR Townhouse on the Canal
13 reviews
Corpus Christi, Texas
The Property
Bedrooms
3
Bathrooms
3
Sleeps
7 people
Type
Townhouse
Pets
Pets Allowed
Sq. footage
1852 sq. ft.
Beds
2 Queen, 1 Bunk
Check in / out
Check in
Anytime after 3pm
Check out
10am
Description
3BR Luxury Townhouse on Canal with Pool & Boat Slips - Close to the Beach
Every Stay Includes
Complimentary Wi-Fi
Secure keyless entry
Professional cleaning
24/7 local support
Hotel-grade linens
Starter set of toiletries
Local recommendations
Amenities
ATTRACTIONS
Churches, Health/beauty/spa
Amazing place,wonderful area
The Townhouse is perfectly keept, the location is great,the beach is very nice near by everything you may need ..we really enjoyed our staying.
On 03/20/2019 by Undisclosed
Housekeeping Review - Very Good
On 03/17/2019 by Robert R
Friendly Communication, Horrible Execution and Follow Through
We stayed for approx. 50 days. The unit we rented was great from a location and layout perspective. Turnkey was excellent about being accessible and friendly in communicating. Our good experience ended there. When we arrived, we thought the unit was still being cleaned. A cigarette butt was by the TV. A nasty hairbrush was on the kitchen table. Medicine and expired food in the cabinets. 10, yes 10, lightbulbs were out including the shower and bathroom in the master bedroom. (We have images of all issues.) The main door lock was broken so we had to exit/enter through the garage door. After approx. 30 days someone came out and disabled the keypad, left us a key to use and said someone would be out to fix it. With approx. one week left in our stay, someone came out to replace the lock. There was a golf cart advertised as an "amenity". The cart never worked the entire time. We called and called - they maintain the records of each time we called - - and were told these issues would be remedied right away. No follow through with the exception of Core (pronounced Corey) who was prompt in replacing all 10 light bulbs. Worst case of being told one thing and no follow up. Every time we called we had to repeat the issues we were having even though they maintain a record. We finally gave up and waited for our stay to end. To summarize, friendliness and accessibility of Turnkey staff = 5 stars. Execution and follow through of Turnkey staff/contractors = 1/2 star.
On 02/27/2019 by Rod and Jonibeth T.
Response on 3/28/2019
Thank you for taking the time to leave us this feedback, and we’re so sorry to hear your experience staying with us was not as great as it should have been. Here at TurnKey, we strive to offer impeccable customer service, and it is our hope that if anything at all comes up, guests are conveniently able to reach us 24/7 on our guest hotline. We appreciate your prompt calls into our support line- allowing us to quickly send out a housekeeper at the time of check-in. The unexpected issue with the door lock during your stay and the golf cart charger delivery took entirely too long. This is not our standard of service and while we know this doesn't change things we thank you for accepting the compensation we were able to offer you. Please know that the lock on the front door has been reprogrammed and is working properly. We have also charged the on-site golf cart so it is available for future guests. Again we can not apologize enough for the unusual experience you had during your stay. This is not our standard service level and would love to show you what we mean if you'll allow us to host you again in the future. If there is anything else we can do for you, please reach out any time. -The TurnKey VR Team
Housekeeping Review - Very Good
On 08/05/2018 by Luke B
Housekeeping Review - Very Good
On 07/29/2018 by Sonja P
Housekeeping Review - Very Good
On 06/18/2018 by Brandon F
Housekeeping Review - Excellent
On 04/27/2018 by William Robert K
Housekeeping Review - Excellent
On 03/28/2018 by Stephanie C
Beautiful home
The condo was beautiful and spacious. Great location. Very clean
On 03/20/2018 by Undisclosed
Housekeeping Review - Excellent
On 03/19/2018 by Michelle M
Great Place
This place was the nicest vacation rental out of 6 different properties that we have stayed at in Corpus. Easy access with a boat to Packery Channel.
On 03/05/2018 by Danny R.
Housekeeping Review - Excellent
On 02/17/2018 by Danny R
Housekeeping Review - Excellent
On 02/10/2018 by Charlotte S