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Custom Hollywood Style in Palm Springs
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Custom Hollywood Style in Palm Springs
24 reviews
Palm Springs, California
The Property
6 people
Pets Allowed
Sq. footage
1614 sq. ft.
2 King, 1 Other
Check in / out
Check in
Anytime after 3pm
Check out
Mid-Century Hollywood Style in a Custom Palm Springs Home
Every Stay Includes
Complimentary Wi-Fi
Secure keyless entry
Professional cleaning
24/7 local support
Hotel-grade linens
Starter set of toiletries
Local recommendations
Cable tv, Wireless internet
Close to town
Full kitchen, Refrigerator, Ice maker, Microwave, Toaster, Cookware, Blender, Cooking utensils, Pots / pans, Dishwasher, Glassware, Stove / oven, Silverware, Tea kettle, Gas burner, Keurig machine
Patio, Bbq grill, Hot tub, Private pool
Central air, Air conditioning, Linens, Washer & dryer, Fireplace, Cable
Nearby ATM, Nearby post office, Nearby internet cafe, Nearby FedEx, Nearby bank
Museums, Recreation center
Area fitness center, Nearby medical services, Nearby grocery, Outlet shopping, Movie theatres, Golf course
Housekeeping Review - Excellent
On 04/23/2018 by David S H
Housekeeping Review - Excellent
On 04/19/2018 by Frances P
Great house but needs to work out the kinks
We loved his house, especially the pool and fun design. The kids were swimming from morning to night. However, it lacked some amenities and information that made our stay frustrating - no instructions for the sound system or TVs, air conditioning was off when we arrived, no info on pool cleaning schedule (the cleaner arrived unannounced in the middle of us hanging out with guests) or trash collection, no coffee maker (TurnKey brought one over in request, but we had to ask), and limited paper products and supplies. Also, the master shower wasn’t working and we had to have a handyman come over to fix it. I’d return for the view and the pool if they work a bit more on the details.
On 04/13/2018 by Undisclosed
Response on 4/20/118
Hi Hadley, Thank you for taking the time to leave this review. We are sorry to hear about the issues you encountered and for any inconvenience this caused as well. At TurnKey, it’s our highest priority to make sure our guests have the best experience possible, but if problems do arise, we try our very best to make things right in any way we can. It looks like we were able to send someone out to deliver a coffee maker and resolve any issues with the master shower, and we are so glad you called our 24/7 guest hotline to let us know about it. However, we would like to note that the kitchen is also equipped with a Keurig that sits on the countertop. While the home’s sound system is not available for guest use, please be assured our local Field Operations Team is updating our home information to include directions for the TVs and pool cleaning and trash pickup schedules. If there is anything else we can still do for you, please reach out any time and let us know. -The TurnKey VR Team
Housekeeping Review - Excellent
On 04/12/2018 by Farshad G
Enjoyable Stay
The property was great for our family. Comfortable beds, 3 full baths, a well equipped kitchen and a great and easy to use media setup. Unfortunately, I have to give the property a 4 out of 5. After shopping at the nearby grocery store, we went to grill the food we prepared and had a difficult time lighting the grill. The ignitor was missing on the unit, so attempting to light it with a lighter was dangerous and proved difficult to say the least. However, eventually we were able to light the grill. Also, as our first night was chilly, we tried to turn on the fireplace but the tool to use to turn on the gas was missing and the fire pit tool wouldn't work..
The following day we called the Turnkey Rental Service. The person checked the grill and thought she got it working. However, when we went to use the grill the next night lighting it the way she instructed, the grill never got hot. The Turnkey Representative also did her best to locate a tool to start the fireplace but couldn't find the right fit.
While these were not major issues and we were able to work around them, they did take away from the overall experience.
I would recommend this property with the hope that these issues are addressed.
On 03/11/2018 by Scott L.
Response on 3/12/118
Hi Scott, Thank you so much for your review, and we’re happy to hear you enjoyed your stay at our place! That being said, we’re so sorry for the issues that came up with the fireplace and grill during your stay with us. Please know that we have since ordered a replacement fireplace key that has been delivered to the home to replace the one that went missing. Our local Field Operations Team will also be following up on the grill ignition to ensure this issue is addressed as well. Thanks again for bringing these important issues to light, as it’s feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and in keeping our properties in perfect shape. If there is anything else we can do for you, please reach out any time on our 24/7 guest hotline and let us know. -The TurnKey VR Team
Housekeeping Review - Excellent
On 03/10/2018 by Alicia P
Housekeeping Review - Excellent
On 02/23/2018 by Mary B. D
Housekeeping Review - Excellent
On 02/12/2018 by Matthew C
Perfect House close to convention center and Downtown!
The house is precious! It’s beautifully decorated, updated, extremely clean and very well maintained. The pool and spa are heated easily and perfect for family.
On 02/07/2018 by Kristin B.
Great place to stay
Well equipped home not far from downtown. The pool and hot tub were great, and the house was nicely styled and well appointed. The showers were great, and the kitchen was well stocked with pans, tools, and more.

If I had one negative comment, all three of the beds were very firm. it would have been nice to have a medium firm option in one of the rooms. Maybe the king bed that looks over the pool could get a mattress topper to help...

Other than that, it was a great place to stay, and we really enjoyed the house.
On 02/03/2018 by Undisclosed
Response on 2/6/118
Hi Randall, Thank you for the review and kind words about our property! We’re so happy to hear you enjoyed your stay with us. While mattress preferences often vary greatly by person, we do apologize for any inconvenience this caused during your stay. By the way, you were perfect guests, and we appreciate you taking care of our place as if it were your own. Please come stay again any time! -The TurnKey VR Team
Housekeeping Review - Excellent
On 02/02/2018 by Kristin B
Great Property
This house is a great property. It has wonderful open space which incorporates the living , dining and kitchen areas. The kitchen appliances are top notch. The kitchen work space is plentiful. It has three sinks for food and drink prep. We could not find any cutting boards or oven mitts. These would have helped in the kitchen. The two main bedrooms are large, each with king size beds, firm mattresses and rain shower en suites. The third bedroom is smaller but adequate for children. The backyard is excellent for relaxing with a pool, hot tub, lounge chairs and patio table and chairs. Before arriving we had emailed TurnKey to be sure to have the pool warm as we were coming from cold Canada. However, it was not warm when we arrived, even though the house manual promised a pool temperature at 86 degrees. We called TurnKey and were told someone would be around to fix this. No one showed up. This went on for two days. Finally we just found the control panel and after significant experimenting we were able to get the pool temperature up to the promised 86 degrees. While TurnKey did give us a refund for missed pool time, they need to pull up their socks in Palm Springs and improve their local support service.
On 02/01/2018 by Undisclosed
Response on 2/2/118
Hi Wayne, Thank you for taking the time to leave a review and share your experience! We’re so happy to hear you enjoyed your stay with us. That being said, we do apologize for the missing kitchen items and lack of response regarding the pool heat. Please be assured our local Field Operations Team will make sure cutting boards and oven mitts are added to the kitchen and the pool is heated prior to all reservations moving forward. Here at TurnKey, your feedback is highly valued, and we try our best to make things right in any way we can so that our guests know that our priority is their ultimate satisfaction. We know it doesn’t change things, but we appreciate you accepting the compensation we were able to offer. Thanks again for bringing these important issues to light, as it’s feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and in keeping our properties in perfect shape. If there is anything else we can do for you, please reach out any time on our 24/7 guest hotline and let us know. -The TurnKey VR Team
Housekeeping Review - Excellent
On 01/26/2018 by Wayne M
Unbelievable the best I can imagine
On 01/25/2018 by Undisclosed
Housekeeping Review - Excellent
On 01/19/2018 by Chad C
Housekeeping Review - Excellent
On 01/14/2018 by Randall C
Housekeeping Review - Excellent
On 01/09/2018 by Aron F
Housekeeping Review - Excellent
On 12/26/2017 by Carol S
Housekeeping Review - Excellent
On 12/15/2017 by Jay A
Housekeeping Review - Excellent
On 12/08/2017 by Sierra Y
Palm Springs Home
Lovely, comfortable home with everything we needed for our stay. Many amenities. The well stocked kitchen made the meals we ate in very easy to prepare. Clean and well taken care of. Close to downtown.
On 11/29/2017 by Pennie M.
Cool house, horrible booking company and VRBO fee
The booking process was horrible. We asked for a total price so we could compare various houses and we kept getting different amounts. I had to waste my time and call several times. They make you go through some BS check list like you're a child and then tack on fees like the $137 VRBO fee (which we weren't informed of and are reversing through our credit card) and $150 for three nights of power during cool season where we barely used the air cond. Also, $195 cleaning fee seemed excessive. When you look up the property, it says under $300 a night but with all the fees and charges it was more than $1400 with another $137 VRBO wants to charge. I don't think i'd book through Turnkey again and am never using VRBO since they're trying to charge the renter instead of the owner. There are better ways to find rental homes instead of paying them 10 percent for nothing.
On 11/22/2017 by Undisclosed
Response on 11/25/117
Hi Arthur, Thank you for taking the time to leave us this feedback, and we are sorry to hear if your experience booking and staying with us was not as great as it should have been. Here at TurnKey, we strive to offer impeccable customer service, and it is our hope that if anything at all comes up, guests are conveniently able to reach us 24 hours-a-day on our guest hotline. Please know that many of the taxes and fees you have mentioned are industry-standard, and some charges, such as the VRBO service fee, come directly from the booking site. We would also like to note that your exact reservation total is available to view on VRBO’s site prior to completing your booking. Lastly, while our $50 per night utility fee is put towards the cost of running A/C in the warmer months, this expense covers the cost to heat the pool and hot tub during the winter months. If there is anything else we can still do for you, please reach out anytime and let us know. -The TurnKey VR Team
Cozy place for 6
Nice little house close to everything. Clean 3 bedroom 3 bath. It was nice and clean, only had an issue with it being cold. It wasn't until the next day the pool felt heated. Igniter on BBQ was missing and lighting with a match was nearly impossible. Could never get the TV in bedroom number 2 to work. It is also worth noting that there are two sinks in the kitchen, the small sink in the island has a garbage disposal that doesn't work. Nothing more terrifying then putting your hand in a garbage disposal. Check in time of 3 p.m. with checkout time of 10 a.m. certainly does cut into your weekend.
On 09/26/2017 by David C.
Response on 9/27/117
Hello David, Thank you so much for the review and helpful feedback! We hope that you had a great stay with us. Please let us assure you that we will look into the issues you have mentioned and repair if needed. Also, our 24/7 guest hotline is always available to call with any issues that may come up, so please let us know next time if you need anything. By the way, you were perfect guests, and we look forward to having you stay again! -The TurnKey VR Team
Relaxing stay
House is very nicely furnished and makes you feel at home from the moment you enter. They have everything you need to make your stay comfortable.
Pool and back patio are amazing.
On 08/25/2017 by Undisclosed