Arrived Thursday, departed sunday. The rooms were large with plenty of ammenities. Close to beach with use of golf cart. Pools were nice.

Nicely-appointed, conveniently-located property in beautiful resort community with fantastic, family-friendly amenities. However, issues with housekeeping and TurnKey's reservation and text systems prevent a 5-star review. The condo kitchen and baths were dirty. Greasy stovetop, dirty appliance surfaces, and food stuck on the kitchen sink basin and faucet. Master bath had a dirty mirror and pink mold growing in the tile floor grout; sand in the guest bath bathtub. No cleaning supplies had been left other than dish soap and dishwasher detergent, not even something to clean counters or other surfaces during our stay. Replenishable amenities were very limited, e.g., we were only left with one dryer sheet and enough detergent to do the one load of towels they ask you to clean. TurnKey encourages you to text 24-7 with any issues, but both times that I did, I received no response or an untimely response. When first booking, I received an automated text, booking number, and confirmation email, but never received the promised information to finalize the reservation "within an hour.” Texted several hours later and got no response. The next day, I called and was told that they had no record in their system of the booking number they sent and that I would have to book again (which they did not offer to do over the phone). Upon arrival, when asked by text to rate condo cleanliness, I immediately registered our concerns. TurnKey did not respond until 24 hours later via email. They offered to do another spot-clean, but by that time we were well into our vacation and had tidied up ourselves. They were sure, however, to send housekeeping out at 10 AM on departure day, just as we were locking up, and they were not particularly friendly. Would also have liked info about on-property facilities/amenities. We enjoyed staying in Cinnamon Shores and plan to come again, but next time will likely book a different property directly through the resort management rather than with TurnKey.

Everything from the pre-stay information to the quality and cleanliness of the home, and even the service from TurnKey's team during our stay, allowed us to have a wonderful, stress-free family vacation. Best of all, it exactly matched the property description. The home had great amenities – washer/dryer, great kitchen, comfortable beds/linens/towels – was just steps away from events organized by Cinnamon Shore, including live music and s'mores for the kids, and a 5 minute walk to a beautiful, groomed beach. The open floor plan worked well for our family too, giving the kids room to play while we made dinner. This was our kids' first experience at the beach, and we couldn't have asked for anything more. We highly recommend TurnKey and will definitely come back and book with them again!

Extremely clean and spacious condo. It had everything we could need to feel like home. The location was central to all the restaurant/pool amenities. The parking was perfect to have a place for our vehicle in the back and our golf cart at the front door. The best part for us was having the early checkin/check out so we could maximize our stay at cinnamon shore!!