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5BR South Tahoe Hot Tub Haven
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5BR South Tahoe Hot Tub Haven
63 reviews
South Lake Tahoe, California
The Property
Bedrooms
5
Bathrooms
2.5
Sleeps
12 people
Type
House
Pets
No Pets
Sq. footage
2480 sq. ft.
Beds
3 Queen, 3 Twin, 2 Bunk, 1 Full
Check in / out
Check in
Anytime after 3pm
Check out
10am
Description
10 Minutes to Lake, Trails & Heavenly Slopes! 5BR w/ Private Hot Tub
Every Stay Includes
Complimentary Wi-Fi
Secure keyless entry
Professional cleaning
24/7 local support
Hotel-grade linens
Starter set of toiletries
Local recommendations
Amenities
KITCHEN
Full kitchen, Refrigerator, Coffee maker, Ice maker, Microwave, Toaster, Cookware, Blender, Cooking utensils, Pots / pans, Dishwasher, Glassware, Stove / oven, Silverware
LIVING
Linens, Washer & dryer, Ironing board, High speed internet, Fireplace, Iron, Hair dryer, Central heat only, Games
BUSINESS
Nearby ATM, Nearby post office, Nearby internet cafe, Nearby FedEx, Nearby bank
CONVENIENCE
Area fitness center, Nearby medical services, Nearby grocery, Golf course
CULTURE
Museums, Recreation center
OUTDOOR
Deck, Patio, Balcony, Gas grill, Hot tub
GEOGRAPHIC
Near beach, Close to town, Near public transportation, Near lake, Near ski resort
ENTERTAINMENT
Satellite tv, Games, Wireless internet
Housekeeping Review - Excellent
On 04/18/2019 by Ernesto J
Housekeeping Review - Excellent
On 04/13/2019 by Maira V
Housekeeping Review - Excellent
On 03/29/2019 by Rachel R
Family vacation
We came for our yearly family vacation. Everyone had an amazing time. There was plenty of room for the 10 of us. It was close enough to the lake that we could spend the day then come back to the house to grill. The deck off of the kitchen was huge. The only downside was the backyard. It was just weeds and not usable. Other than that the house was great!
On 03/24/2019 by Undisclosed
Response on 4/3/2019
Hello Roena, Issues mentioned that guest did not call/email us about - Thank you so much for your review and helpful feedback! We’re so happy to hear that you had a great stay with us. Please know that we’ve since addressed the landscaping issue you mentioned. Next time you stay with us, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay. We can’t wait to have you stay with us again! -The TurnKey VR Team
Spacious, functional- floors need cleaning
Overall the house is great. The floors just need to be deep cleaned. Kids would walk around and their feet would be black. Hot tub was great once it was heated back up from being refilled.
On 03/20/2019 by Undisclosed
Response on 3/28/2019
Hello Hillarie, Thank you so much for your review and helpful feedback! We’re so happy to hear that you had a great stay with us. Please let us assure you that we have since addressed the floors. You were the perfect guests, and we appreciate you taking care of our place as if it were your own. Please come and stay again any time! -The TurnKey VR Team
Great...Great...
Overall was great....Enough space for our party of 11.. Property was clean and well maintained...The Listing Description was accurate compare to the listing online( pictures).. The only issue, Trash was left in the garage but They came right away to pick it up when I called them...thanks.... I will definitely book the same property or another in this site.... NOTE: 4 Stars - Because..there's not perfection...Always, Always Room for improvement....Thanks, Miguel T
On 03/19/2019 by Undisclosed
Turnkey awesome
This house is amazing and spacious. Turnkey property is amazing . Their fast and convenient . This house has a lot of supplies and was very easy to check in and out. Super close to the casino and the stores. Highly recommend this house . Book with Turnkey and you won’t regret it
On 03/19/2019 by Undisclosed
Property worked great for our group
Clean house and good location. The property met expectations for a rental unit/ guys weekend. Furnishings were a little dated and the kitchen was decently stocked for meal prep. Cleaning supplies were missing when we checked in, but property management was quick to respond. The lack of flexibility for checkout was a negative, especially when we were told by the property manager that no one was coming to clean the house that day anyway.
On 03/19/2019 by Undisclosed
Response on 4/1/2019
Hello Matt, Thank you so much for taking the time to leave a review and share your experience! We’re so happy to hear you enjoyed your stay with us. We wish we could have extended a later check out for you, unfortunately, we were unable to do so this time. We appreciate your feedback, and look forward to next time! -The TurnKey VR Team
Housekeeping Review - Excellent
On 02/19/2019 by Alexander V
Housekeeping Review - Excellent
On 02/15/2019 by Joel B
Housekeeping Review - Very Good
On 02/07/2019 by Moises L
Housekeeping Review - Excellent
On 01/24/2019 by Brittany F
Housekeeping Review - Very Good
On 01/18/2019 by Joseph M
Great Location
Overall we had an amazing stay. The house was perfect for our group. We were literally about 5 mins from everything. The only issues we had were the wifi didnt work the entire time we were there. Our info from turnkey was one name and password, the booklet left on the counter for us was another name and password and the modem itself had a third name and password. None of which worked at all we even tried each password with each name. That was kind of a bummer for our 5 kids that wanted to play video games and watch Netflix after the snow. The other negative was the lack of basic necessities such as toilet paper and hand soaps. Luckily there was a store super close so we were able to go stock up for our stay. All and all I would definitely stay here again despite the minor set backs. The Turn Key employees were all extremely nice and helpfully throughout our entire stay. Check in was a breeze and the house was amazing!
On 01/08/2019 by Josh B.
Response on 1/10/2019
Hi Josh, Thank you for taking the time to leave us this feedback, and we're so sorry to hear about your issues with the WiFi during your stay with us. Here at TurnKey, we strive to offer impeccable customer service, and it is our hope that if anything at all comes up, guests are conveniently able to reach us 24/7 on our guest hotline. It appears that a TurnKey agent did connect with you on the 4th of January regarding the WiFi in the home, but you requested that we address these issues after your departure. We stock each home with what is called a "starter supply" of basic items. It is not designed to be an unlimited supply but, rather, to get a typical reservation through their arrival days so that they may enjoy their time in the home, take inventory, and pick up whatever else is needed to get them through their trip as necessary. Prior to each stay, we stock dish soap, laundry detergent, a roll of paper towels, toilet paper, a dish brush to wash dishes, a few trash bags, dishwasher detergent, bar soap, and the standard bathroom amenities you might find in a hotel. You were perfect guests, and we appreciate you taking care of our place as if it were your own. Please come and stay again any time! - The TurnKey VR Team
Housekeeping Review - Excellent
On 01/03/2019 by Josh B
Housekeeping Review - Excellent
On 12/30/2018 by Kimberly S
Housekeeping Review - Excellent
On 12/23/2018 by Yulissa D
Housekeeping Review - Excellent
On 12/20/2018 by Jeff M
Housekeeping Review - Very Good
On 12/14/2018 by Tanya M
Housekeeping Review - Excellent
On 12/07/2018 by Kelly H
Housekeeping Review - Very Good
On 11/21/2018 by Alberto V
Housekeeping Review - Excellent
On 11/05/2018 by Emily S
Overall a great stay!
I rented the house for a birthday trip with family. We had a total of 12 guests and it was spacious enough. The cons were that the freezer ran out of ice quickly and never truly replenished itself and the pull out couch in the downstairs living room was very uncomfortable (springs poking in your back). Also, the pull out couch living room/bedroom did not have a door which meant no privacy. My pros were that the main living room was big enough to entertain everyone, the master bed room shower was amazing and the patio was nice. I would recommend the house for 10 guests due to the lack of rooms 4 not 5 as advertised.
On 11/05/2018 by Undisclosed
Response on 11/20/2018
Hi Emily, Thank you so much for your review, and we’re happy to hear you had a great stay at our place! That being said, we’re so sorry to hear about the issues with the freezer and furniture you experienced during your stay with us. We wish we had known during your stay so that we could have helped out -- our 24/7 guest hotline is always available if anything ever comes up while staying at one of our properties. Please let us assure you we will look into these issues and ensure they get resolved! We can’t wait to have you stay with us again!! -The TurnKey VR Team
A pleasant surpice
Wasn't expecting the house to be so inviting. It was very clean and well maintained. Kitchen was fully stocked with utensils and dishes. Overall a very good experience. Would recommend.
On 11/01/2018 by Undisclosed
Wonderfully kept place
The house was beautiful. Full tub with bubble jets and nice rain shower in bathroom in master bedroom. All the other rooms, bathrooms etc. were comfortable. Everything was very clean. I would definitely stay here again. There are some very strict policies at this property but I believe these are city ordinances not turnkey policies.
On 08/22/2018 by Gary M.
Great 4 Bedroom house!
Close to everything 4BR house! Two living rooms, one upstairs with pool table and the downstairs living room with video games!
On 08/21/2018 by Michelle P.
Family Vacation
We traveled with 6 kids and 5 adults to Tahoe for a week. The house was well laid-out for multiple families and generally clean. The kitchen was well stocked with dishes, pots, pans, etc, and even though we were advised they would only provide a 'starter' amount of toiletries, the only thing we had to buy more of was paper towels. Soap, shampoo, conditioner, cleaning supplies and spices were all available. Would have been nice if the backyard was useable, but it was full of tall weeks, some bushes and loads of pine cones, so the kids couldn't play out there. The upstairs bedroom was difficult to sleep in when people were awake in the main living areas because sounds echoed through the house. Overall a good stay, even though it took 24 hours to receive a response to a question when texting (as directed).
On 08/13/2018 by Aletta C.
Response on 9/5/2018
Thank you so much for your review and helpful feedback! We’re so happy to hear that you had a great stay with us. Please let us assure you that we have fixed the up keep and maintenance of the back yard, it is now usable. Next time you stay with us, remember our 24/7 guest hotline is always available to call with any issues that may come up. We want to make sure you’re as comfortable as you can be during your stay. We can’t wait to have you stay with us again! -The TurnKey VR Team
Housekeeping Review - Excellent
On 08/06/2018 by Danielle C
Great Home Stay
This house was clean, spacious, and comfortable for my group of friends. We were very close to the store, casinos, and other shops! It was nice being that close because we probably had to make a few store runs to get food. I think the only recommendation I had was to maintain the backyard because it wasn’t like it was displayed in the pictures. Overall, I’d definitely stay here again!
On 08/05/2018 by Undisclosed
Response on 8/8/2018
Hi Brittnie, Thank you so much for your review and helpful feedback! We’re so happy to hear that you had a great stay with us. Please let us assure you that we will follow-up on the backyard. You were perfect guests, and we look forward to next time! -The TurnKey VR Team
Housekeeping Review - Excellent
On 08/04/2018 by Gary M
Housekeeping Review - Excellent
On 07/26/2018 by Jeffrey M
Housekeeping Review - Very Good
On 07/22/2018 by Aletta C
Housekeeping Review - Excellent
On 07/17/2018 by Jennifer E
Housekeeping Review - Very Good
On 07/11/2018 by Shady A
Housekeeping Review - Excellent
On 07/06/2018 by Brittnie S
Housekeeping Review - Excellent
On 07/02/2018 by Joel B
Housekeeping Review - Excellent
On 06/15/2018 by Nancy-Lee C
Great House
We rented this house with another family for a basketball tournament. We loved the location and the amenities. We had 4 adults and 6 kids so the pool table, video games, and hot tub were perfect to keep all entertained. It was disappointing to not get a response when we texted and emailed that no outlets worked in 2 out of 3 bathrooms.
On 06/02/2018 by Undisclosed
Response on 6/5/2018
Hi Lynn, Thank you for your review, and we’re happy to hear you had a great stay at our place! That being said, we do apologize that the bathroom outlets did not work and for our lack of response. Next time you stay with us, remember our 24/7 guest hotline is always available to call with any issues that may come up. Please be assured our local Field Operations Team is following up and will make sure the outlets are repaired. By the way, you were perfect guests, and we appreciate you taking care of our place as if it were your own. Please come stay again any time! -The TurnKey VR Team
Housekeeping Review - Excellent
On 05/25/2018 by Julie S
Housekeeping Review - Good
On 03/23/2018 by Maria A
Housekeeping Review - Excellent
On 03/18/2018 by Manuel M
Housekeeping Review - Excellent
On 02/05/2018 by Joel B
Housekeeping Review - Good
On 02/02/2018 by Kyla H
Housekeeping Review - Excellent
On 01/27/2018 by Lee C
Housekeeping Review - Very Good
On 01/09/2018 by Jiratti T
Housekeeping Review - Very Good
On 01/08/2018 by David K
Housekeeping Review - Excellent
On 01/03/2018 by Joel B
Housekeeping Review - Excellent
On 12/28/2017 by Kumaran P
Housekeeping Review - Excellent
On 12/15/2017 by Mykola I
Housekeeping Review - Good
On 11/25/2017 by David L
Birthday Celebration in Tahoe
The vacation rental was Beautiful. Clean. The beds were very comfortable. However we did run out of hot water everyday. By the time the 7th person needed to shower there was no hot water and only water temperature of 45 degrees. Which then we had to wait 2 hours to shower. There was also no broom or cleaning supplies to help sweep. We ran out of toilet paper by Friday night with 10 people. I would also suggest handrails on both sides of the steps. My cousin did slip on the last night as she was walking down and from the top step to the bottom step and bruised from her knee caps to her ankles on both legs. The Lyft driver thankfully had a first aid kit. Overall the home was beautiful just not sure we’d go through turn key again.
On 11/21/2017 by Joanna E.
Response on 11/22/2017
Hello Joanna, Thank you so much for taking the time to post this review. We would like to sincerely apologize for any inconvenience you experienced and can also understand your frustration. Please be assured that we have looked into the hot water issue and can confirm it is working properly. We are also looking into each remaining issue you have reported and will make any corrections if needed. Here at TurnKey, your feedback is highly valued, and we try our best to make things right in any way we can so that our guests know that our priority is their ultimate satisfaction. Thanks again for bringing these important issues to light, as it is feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and in keeping our properties in perfect shape. If there is anything else we can do for you, please reach out anytime on our 24/7 guest hotline and let us know. -The TurnKey VR Team
Housekeeping Review - Excellent
On 11/16/2017 by Joanna E
Perfect
The first house I ever rented and the experience was really good, the service through turnkey was excellent and prompt. Had a minor issue with the stove which was really a misunderstanding put the technician was there within 10 minutes and showed us how to work it. Thank you owner I will definitely be booking again.
On 10/10/2017 by Undisclosed
Response on 10/11/2017
Hello Timothy, Thank you so much for taking the time to leave a review and share your experience. We are so happy to hear that you enjoyed your stay with us. You were perfect guests, and we look forward to next time! -The TurnKey VR Team
Housekeeping Review - Very Good
On 10/01/2017 by Timothy B
Housekeeping Review - Excellent
On 09/14/2017 by Erica W
Housekeeping Review - Excellent
On 09/10/2017 by Jay K
Close to perfect
Beautiful home in an amazing location. Plenty of room for the whole family or friends. Very spacious in every room. My only complaint is the lack of kitchen towels and any type of kitchen cleaner to be able to clean with as well as toilet paper and paper towels. If those things aren't going to be provided then it should be mentioned prior to the stay or in the description.
On 08/29/2017 by Kristen C.
Response on 8/31/2017
Hello Kristen, Thank you so much for taking the time to leave a review and share your experience. We are so happy to hear that you enjoyed your stay with us. We appreciate your comments regarding the shortage of supplies and want to assure you that we have since stocked the home for future guests. Here at TurnKey, your feedback is highly valued, and we try our best to remedy issues in any way we can so that our guests know that our priority is their ultimate satisfaction. By the way, you were perfect guests, and we look forward to next time! -The TurnKey VR Team
attention to detail
The main floors are filthy, our feet and socks were black from walking on them. Also, the dishwasher top tray needs repair and many of the remotes for the tv and other devices were out of batteries. There was cooked food left on the grill that we needed to clean and also dishes that were dirty the were put away and silver ware.
On 08/07/2017 by Mark K.
Response on 8/8/2017
Hi Mark, Thank you so much for taking the time to post this review. We would like to sincerely apologize for any inconvenience you experienced. Here at TurnKey your feedback is highly valued, and although we do try our best to offer the most impeccable service possible, there are times we fall short of that. Please be assured we are looking into everything you have mentioned. Thanks again for bringing these important issues to light, as it is feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and in keeping our properties in perfect shape. If there is anything else we could do for you, reach out anytime on our 24/7 guest hotline to let us know. -The TurnKey VR Team
All good
Had a great time in Lake Tahoe - not long enough in the house. Could have benefited from Air Conditioning. House was just as described and clean.
On 07/30/2017 by Hazel C.
Vacations
Was very good
On 07/29/2017 by Alfonso A.
Satisfied with our stay.
My stay was a good one overall. We did find someone's hat in the couch, and it got a bit hot during the day. With no AC we did get a little uncomfortable. Other than that the neighbors were nice, the house was in a good location, and very spacious. Even with ten people not once did I feel crammed, there was plenty of room for everyone.
On 07/13/2017 by Felix M I.
Response on 7/13/2017
Felix, Thank you so much for taking the time to leave a review and share your experience. We are so happy to hear that you enjoyed your stay with us. You were perfect guests, and we look forward to next time! -The TurnKey VR Team
2016 vacation
Inside the house is very gorgeous , big living area,
On 03/01/2016 by Undisclosed
Response on 3/5/2016
Thanks Vern! You were perfect guests and we look forward to hearing from you again soon! -The TurnKey VR Team
So much fun
The house was great for all of us. Upstairs was very open and seemed bigger than the pictures showed. Beds were very comfortable, as well as the couches. We felt that there wasn't enough kitchen ware for the entire house. It says the house is for 12 people, we had 10 and found we had to do dishes after every single meal in order to have enough for the day so we ended up going to get paper plates and plasticware, etc. Otherwise the house was great-- clean, bright, spacious, and in a great location. I would definitely stay there again.
On 01/26/2016 by Undisclosed
Response on 1/30/2016
Hi Alicia, thanks for writing! We love the feedback. You were perfect guests and we look forward to next time! -The TurnKey VR Team