This cabin is ok, it is an older cabin built in 1956. It is oddly shaped, but for the era it was built it is unique. This cabin is very dark (pics in listing are a bit misleading), The place was very clean inside, beds are very comfortable, and was well stocked with all amenities you need to cook,prep,live. The shower is very small, and is very dark, it needs to have a transparent shower curtain to at least let the one light bulb located outside of the shower shine in a little.My wife had a difficult time showering as she wears contacts, but usually removes them when showering,so it being so dark she had a difficult time, but is very clean. It is in a quiet and clean neighborhood, close to the "Y" (hwy 50 & 89). The deck was damaged with a large piece of the decking broken through (enough for your foot and leg to fall through), and nails nails nails sticking up from the old decking, as my daughter caught her foot on one of the protruding nails. The garbage day is Thursday mornings and the cans must be removed from the Bear-Proof container and put on the street, as I had no problems doing this until I opened up the Bear-Proof door and garbage spilled out onto the ground at my feet, rotted food, beer bottles, booze, etc all were over flowing from both cans and most of it was un-bagged. This was very unpleasant, so I took pics and sent them to Turnkey management and explained what happened and that this was from the previous guests that stayed here. So I put on some dish washing gloves and cleaned up, bagged and stowed the filth and waste into the cans and set everything out onto the street for pick up. My e-mail as follows:Hello.
"Our rental located at 820 Taylor Way South Lake Tahoe Ca 96150
Has some issues we noticed right away and wanted to make sure whoever is notified about it.
Front deck hole broken through.
Downstairs bedroom closet door broken damaged.
Bear proof garbage container is overflowing with previous refuse not from our stay.
We are aware that Thursday is garbage day and we will put some gloves on and clean out and bag the excessive overflow garbage and set out to be picked up in the AM Thursday morning".
Response was as follows:
We wish we had known that you were having issues and do apologize for any inconveniences this may have caused. I will be sure to share this feedback with our housekeeping team so that we can better service our future guests.
Our field operation team will contact you.
No one reached out to me
On 08/12/2016 by Undisclosed
Response on 9/15/2016
Thank you so much for taking the time to post this review. We would like to apologize for any inconvenience you experienced. We completely understand your frustration that we were unable to address it during your stay even though you were told someone would come out to assist you. Here at TurnKey, we try to do everything possible to make sure our guests have the best experience staying with us, and we are sorry for dropping the ball on this one. If there is anything else we can do for you, please reach out anytime. Thanks again for bringing these important issues to light, as it is feedback like this that makes a difference in how we move forward in offering the best service we possibly can to our guests and in keeping our properties in perfect shape.
-The TurnKey VR Team