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Updated Heavenly Condo
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Updated Heavenly Condo
35 reviews
South Lake Tahoe, California
The Property
Bedrooms
2
Bathrooms
2
Sleeps
8 people
Type
Condominium
Pets
No Pets
Sq. footage
1030 sq. ft.
Beds
1 King, 1 Queen, 3 Twin, 1 Bunk, 1 Full
Check in / out
Check in
Anytime after 3pm
Check out
10am
Description
Updated Heavenly Ski Condo for Family Fun!
Every Stay Includes
Complimentary Wi-Fi
Secure keyless entry
Professional cleaning
24/7 local support
Hotel-grade linens
Starter set of toiletries
Local recommendations
Amenities
KITCHEN
Full Kitchen, Refrigerator, Coffee Maker, Microwave, Toaster, Cookware, Cooking Utensils, Pots / Pans, Dishwasher, Glassware, Stove / Oven, Silverware, Tea Kettle
LIVING
Ceiling Fans, Linens, Washer & Dryer, High Speed Internet, Fireplace, Central Heat Only, Cable, Games
OUTDOOR
Patio, Balcony, Shared Pool
GEOGRAPHIC
Close to Town, Near Lake, Near Ski Resort
CULTURE
Museums, Recreation Center
ENTERTAINMENT
Cable TV, Games, Wireless Internet
BUSINESS
Nearby ATM, Nearby Post Office, Nearby Internet Cafe, Nearby FedEx, Nearby Bank
CONVENIENCE
Area FitnessCenter, Nearby Medical Services, Nearby Grocery, Movie Theatres, Golf Course
Housekeeping Review - Excellent
On 11/13/2017 by Sandra B
Pretty rental but not clean or checked over before arrival
The rental itself was really nice inside just as the pictures portray. They layout of the rental is nice bedrooms upstairs and a loft space on the top floor. With that said I will say this, the recreation bldg., pool and hot tub area on the property truly need upgrading. Pool was in no condition for use and closed. Big wood beams roped and floating in the pool and pretty much really disgusting. The hot tub area was questionable as if it was not being maintained. When we arrived at the rental the carbon monoxide detector was sounding and we had to call to have it replaced which they did do promptly. Blind slats had detached when we drew the blinds open and we discovered a lot of mouse droppings under the kitchen sink and on top of the couch. So we cleaned the day of arrival vacuuming and washing sheets etc. It lead us to believe that no one had come to do a clean check prior to our arrival. The kitchen was stocked with the bare basics. It would have been nice to have more amenities like a cutting board, blender and steak knives. The beds in the master and 2nd bedroom are very very FIRM not very comfortable to sleep on and the shower downstairs would only comfortably accomodate a very small person or child. It was quite a challenge trying to shower in the stall. With four women in our party we had to utilize the upstairs shower instead. I will say this about the rental it is located in a nice area and even though it was not winter time, I could only imagine how beautiful the surroundings would look here. It is coveniently located not far from the lake and in close proximity to stores, restaurants, art galleries Heavenly and Casinos. There was some renovating going in some of the surrounding units on the property. The unit adjacent right next to ours was empty with a smashed window. Despite the construction going on we did not experience any noise issues. It is a pretty rental but the cleaning issue should be addressed!
On 10/18/2017 by Kimberly D.
Response on 10/19/117
Hi Kimberly, Thank you so much for taking the time to leave a review and share your experience. We are sorry to hear about the issues that came up and for any inconvenience they caused as well. Here at TurnKey, it is our highest priority to make sure our guests have the best experience possible, but if problems arise, we do try our very best to make things right in any way we can. It looks like we were able to send someone out to replace the carbon monoxide detector, and we are so glad you called our 24/7 support line to let us know about it. Unfortunately, we did not learn of these additional problems until after your departure, but wish we had known during your stay so we could have tried to help out then. Please know that we have since repaired the blinds, scheduled professional pest control to service the home, and purchased a cutting board, blender, and steak knives for the kitchen. We will also be sure to follow up with the complex management regarding the condition of the recreation building, pool, and hot tub area. While mattress preferences often vary greatly by person, we do apologize for any inconvenience this caused during your stay. Please let us assure you that we value your feedback, and your comment has been passed along to the homeowner. If there is anything else we can still do for you, please reach out anytime and let us know. -The TurnKey VR Team
Housekeeping Review - Excellent
On 09/07/2017 by Jennifer P
Weekend gateway
Great experience!!
On 08/23/2017 by Karla M C.
Housekeeping Review - Very Good
On 08/19/2017 by Karla M C
Summer Reunion
This Condo is in a very good location situated close to many attractions. The condo itself is very nice and well appointed with items you might need. The beds could be a little more comfortable. But I guess I'm picky. Lake Tahoe in the summer is a fantastic vacation!
On 08/12/2017 by Tina B.
Housekeeping Review - Excellent
On 08/10/2017 by Dennis A
Housekeeping Review - Very Good
On 07/30/2017 by Mike D
Housekeeping Review - Excellent
On 07/28/2017 by Carisa C
Housekeeping Review - Good
On 07/23/2017 by Tina B
Housekeeping Review - Very Good
On 07/17/2017 by Elizabeth M
Housekeeping Review - Excellent
On 06/25/2017 by Christine M K
Housekeeping Review - Excellent
On 06/17/2017 by Delia G
Excellent Rental
Great kitchen fireplace and two bedrooms. Located close to town but private. Would stay here again
On 06/04/2017 by Jessica O.
Response on 6/5/117
Jessica, Thank you so much for the review and kind words about our property! We are so happy to hear that you enjoyed your stay with us. You were perfect guests, and we look forward to next time! -The TurnKey VR Team
Housekeeping Review - Excellent
On 03/16/2017 by George T
Housekeeping Review - Excellent
On 02/19/2017 by Elaine C
Housekeeping Review - Excellent
On 01/30/2017 by Aaron and Diane T
Housekeeping Review - Excellent
On 01/14/2017 by Megan G
Housekeeping Review - Excellent
On 01/01/2017 by Karen B
Housekeeping Review - Very Good
On 12/26/2016 by Abinaya R
HEAVENLY CONDO
THIS PLACE WAS APPROPRIATELY NAMED. IT WAS HEAVENLY.
On 12/24/2016 by Undisclosed
Housekeeping Review - Very Good
On 12/12/2016 by Mina L
Housekeeping Review - Excellent
On 10/21/2016 by Madeline F
Housekeeping Review - Excellent
On 10/14/2016 by Eunice C
Very nice and large condo
This condo was great for our group of 5 adults. It was plenty big with the added loft space, and actually worked out well that the loft was so cold as two of my friends prefer sleeping in a cold room (there didn't appear to be a heater in that room, so keep that in mind if you're planning on having anyone sleep in there in the winter months). The house was impeccably clean upon our arrival, and has a nice open living space on the main floor. We really enjoyed the condo, and only marked it as 4 star instead of 5 because of some small features that could be improved: 1 - While the kitchen had plenty of glassware, silverware, plates, etc and they were actually pretty high quality, the condo would really benefit from a cooking set. There were only a couple of small pans and a couple small pots, which made cooking for 5 adults a bit of a challenge. An investment in a standard cook set with larger pots and pans would do wonders. It would have also been nice to have some cooking essentials in the house. There was a small amount of salt and pepper, but no oils or other spices (though there are now since we left them there). Not the end of the world, but a nice feature when houses include these things. If you don't cook then it won't make much difference for you. 2 - The couch was really comfy, but slightly too small for all 5 of us and it's the only seating in the living room. The room is large enough that it could accommodate either a larger sofa or some kind of armchair. We had to always have at least 1-2 people sitting on chairs from the dining room table. Not an issue if you're with a smaller group. 3 - The master bedroom had kind of a strange smell. I couldn't quite put my foot on what it was. It wasn't dirty by any means but definitely smelled kind of...musty? I think that's the best way to describe it. Wasn't so bad that we couldn't sleep in there or anything, but definitely something that the property managers might want to look into. Overall the place was great and priced reasonably. Some of the fixtures and all are kinda old, but that's not particularly important to me so long as they are clean. Would definitely stay again, and if the above three items were addressed I'd even bump it up to 5 starts.
On 10/13/2016 by Undisclosed
Response on 1/5/117
Thank you so much for the review and kind words about our property! We are so happy to hear that you thoroughly enjoyed your stay with us. We really appreciate you taking the time to leave us feedback and suggestions from your recent stay. We have reached out to our team and informed them about the kitchen supplies and utensils, the seating in the living room, and the smell you experienced in the master bedroom. Our team will be looking into all of these issues for any future stays. You were perfect guests and we appreciate you taking care of our home as if it were your own. Please come stay again anytime! -The TurnKey VR Team
Housekeeping Review - Excellent
On 10/08/2016 by Natalie L
Housekeeping Review - Good
On 09/08/2016 by Sara S
Housekeeping Review - Excellent
On 08/21/2016 by Elaine E
Housekeeping Review - Excellent
On 08/20/2016 by Shannon W
Housekeeping Review - Excellent
On 08/11/2016 by Mengyuan Z
Housekeeping Review - Excellent
On 08/07/2016 by Nancy D
Housekeeping Review - Excellent
On 07/31/2016 by Prakash K
Housekeeping Review - Very Good
On 07/09/2016 by Shantharam R
Housekeeping Review - Excellent
On 06/28/2016 by Jennifer D
Housekeeping Review - Excellent
On 06/24/2016 by Casey B