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Mountain Views at Northstar Home
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Mountain Views at Northstar Home
32 reviews
Truckee, California
The Property
Bedrooms
3
Bathrooms
2
Sleeps
6 people
Type
Townhouse
Pets
Dogs Allowed
Sq. footage
1212 sq. ft.
Beds
2 Queen, 2 Twin
Check in / out
Check in
Anytime after 3pm
Check out
10am
Description
Bright 3BR Corner-Unit Townhome w/ Northstar Views – Easy Access to Village
Every Stay Includes
Complimentary Wi-Fi
Secure keyless entry
Professional cleaning
24/7 local support
Hotel-grade linens
Starter set of toiletries
Local recommendations
Amenities
OUTDOOR
Gas grill
BUSINESS
Nearby ATM, Nearby post office, Nearby internet cafe, Nearby bank
ENTERTAINMENT
Cable tv, Dvd player, Stereo system, Wireless internet
KITCHEN
Full kitchen, Refrigerator, Coffee maker, Microwave, Toaster, Cookware, Blender, Cooking utensils, Pots / pans, Dishwasher, Glassware, Stove / oven, Silverware
LIVING
Linens, Washer & dryer, High speed internet, Fireplace, Central heat only, Cable
CONVENIENCE
Area fitness center, Nearby medical services, Nearby grocery, Movie theatres, Golf course
CULTURE
Museums, Library
GEOGRAPHIC
Close to town, Near lake, Near ski resort
Housekeeping Review - Excellent
On 04/13/2018 by Kelly S
Skiing adventures
This is a very nice condo found it last year. It's clean well-equipped and the beds are very comfortable
On 04/13/2018 by steve d.
Good condo, needs daily maintenance.
The condo was gorgeous and we enjoyed our stay. HOWEVER there several routine maintenance items which needed attention: 1) There was not enough toilet paper and we needed to buy more; 2). The cold water in the downstairs bathroom did not work and we couldn’t shower without being scalded; and 3) We found it difficult to control the heat at night. The bedrooms got seriously over-heated. Posting simple instructions would have been very useful.
On 04/13/2018 by Cheryl C.
Response on 4/19/118
Hi Cheryl, Thank you for your review, and we’re happy to hear you enjoyed your stay at our place! That being said, we’re so sorry for the issues you encountered during your stay with us. We wish we had known at the time so that we could have helped out -- our 24/7 guest hotline is always available if anything ever comes up while staying at one of our properties. Please be assured our local Field Operations Team is following up and will make sure any problems with the downstairs shower and central heating system are resolved. With regards to the amount of toilet paper stocked in the home, we stock each home with what is called a "starter supply" of basic items. It is not designed to be an unlimited supply but, rather, to get a typical reservation through a weekend or get folks started so that they can enjoy their arrival days, take inventory, and pick up whatever else is needed to get them through their trip as needed. If there is anything else we can still do for you, please reach out any time and let us know. -The TurnKey VR Team
Housekeeping Review - Excellent
On 04/01/2018 by Marcie D
Housekeeping Review - Very Good
On 03/08/2018 by Christy C
Location is good, not clean at all :(
Great location and have shuttle service to Northstar village. However the house itself need a lot more cleanup work, dishes, beddings and etc. Contact to the management team, they response pretty nicely on the phone. But it has been a few days, still haven't received any email from them about the followups...
On 03/06/2018 by Undisclosed
Response on 4/12/118
Hi Xuege, Thank you for your review, and we’re happy to hear you enjoyed the home’s location and shuttle service to Northstar! That being said, we do apologize for the cleanliness issues you encountered and for any inconvenience this cased as well. Please know that we have followed up with our Housekeeping Team to address your concerns and ensure similar problems do not reoccur. If there is anything else we can still do for you, please reach out any time and let us know. -The TurnKey VR Team
Housekeeping Review - Excellent
On 03/01/2018 by Jeff O
Housekeeping Review - Excellent
On 02/16/2018 by Joe B
Housekeeping Review - Very Good
On 02/09/2018 by Anastasia L
Housekeeping Review - Good
On 01/26/2018 by Joe P
Housekeeping Review - Excellent
On 01/15/2018 by Jennifer and James C
Comfortable and convenient
Awesome location to enjoy Northstar skiing, the shuttle stop is super convenient. Easy drive from Reno...
On 01/02/2018 by Undisclosed
Housekeeping Review - Very Good
On 12/27/2017 by Pam A
Housekeeping Review - Excellent
On 12/23/2017 by Michael M
Great Stay
Great Stay
On 12/20/2017 by Undisclosed
Housekeeping Review - Excellent
On 12/06/2017 by Lacey P
Housekeeping Review - Excellent
On 10/09/2017 by Wells B
Housekeeping Review - Very Good
On 08/06/2017 by Jana K
Housekeeping Review - Very Good
On 07/17/2017 by David M
Housekeeping Review - Excellent
On 06/30/2017 by Jennifer and James C
Housekeeping Review - Excellent
On 06/14/2017 by Jennifer and James C
Housekeeping Review - Very Good
On 04/13/2017 by Andrew M
Housekeeping Review - Excellent
On 04/09/2017 by Brooke W
Solid average small condo in Northstar community
This condo is in a somewhat dated community near Northstar ski resort. It's best for a single family. It is an easy 2 minute walk to the Northstar shuttle stop which makes getting the the lifts very easy. The condo interior is aesthetically pleasant and seems recently updated: leather couches, nice wall hanging, good A/V, newish carpet, down comforters, modern washer/dryer. Dogs are accepted for an extra fee. Kitchen was stocked well with new appliances and ok cutlery/place settings/etc with one exception (see below). Some negatives: toaster had one broken half. condo was not stocked with toilet paper on arrival (gasp). saw a few termites (nothing big, but if you're squeamish...). the heater controller was set with a crazy schedule where it would fire on in the middle of the night attempting to heat up to 75 degrees (likely a past tenant prank?). The master bed was pretty uncomfortable and squeaky; likely needs a replacement although there is a second bedroom downstairs with a queen if you don't need both. There's really not much of a view.
On 04/07/2017 by Undisclosed
Response on 4/12/117
Hi Kali, Thank you for taking the time to leave us this feedback, and we are so sorry to hear if your experience staying with us was not as great as it should have been. Here at TurnKey, we strive to offer impeccable customer service, and it is our hope that if anything at all comes up, guests are conveniently able to reach us 24 hours-a-day on our guest hotline. Unfortunately, we are only now learning of these problems, but wish we had known during your stay so we could have tried to help out then. We certainly agree it is not right that there was no toilet paper provided, and have since followed up with our Housekeeping Team about that so it will not happen again. Please be assured we are checking on everything else you have mentioned and will make sure that our regular pest control team does an inspection for termites, the toaster is replaced and the thermostat is fixed. While the bed in the Master Bedroom is brand new, we'll be sure to take a look at the frame and tighten any bolts that may be the cause of the squeaking sound. You were absolutely perfect guests, and if there is anything else we can still do, please reach out anytime and let us know. -The TurnKey VR Team
Housekeeping Review - Excellent
On 04/01/2017 by Chris L
Housekeeping Review - Very Good
On 03/10/2017 by Jenny K
Housekeeping Review - Excellent
On 02/11/2017 by Ross B
Housekeeping Review - Excellent
On 02/05/2017 by Elene T
Housekeeping Review - Excellent
On 01/27/2017 by Kim H
3 days in Tahoe
The process of renting with VRBO was just a nightmare. The people I spoke with where either incompetent or acted with a lot of bad will. They were totally unable to take any initiative. Hopefully the house was really nice and we had a great trip.
On 01/21/2017 by Undisclosed
Response on 2/1/117
Hi Nicolas, thank you so much for taking the time to leave this review. We are glad to hear that you liked our home and had a nice stay with us. Please call us directly here at TurnKey next time for any assistance you may need with booking your reservation. Our 24/7 guest hotline is (888) 512-0498 and our agents are always waiting to help in any way they can. You were perfect guests, and we're hopeful to have you stay with us again! -The TurnKey VR Team
Housekeeping Review - Very Good
On 01/17/2017 by Valentine D
Housekeeping Review - Excellent
On 12/29/2016 by Greg N