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Lovely 3BR Cabin w/ Private Deck
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Lovely 3BR Cabin w/ Private Deck
18 reviews
Truckee, California
The Property
Bedrooms
3
Bathrooms
2
Sleeps
10 people
Type
Cabin/Bungalow
Pets
No Pets
Beds
2 Queen, 2 Twin, 2 Bunk, 2 Full
Check in / out
Check in
Anytime after 3pm
Check out
10am
Description
Lovely 3BR Cabin w/ Spacious Private Deck - 5 Miles to Downtown Truckee
Every Stay Includes
Complimentary Wi-Fi
Secure keyless entry
Professional cleaning
24/7 local support
Hotel-grade linens
Starter set of toiletries
Local recommendations
Amenities
KITCHEN
Coffee maker, Dishes & utensils, Dishwasher, Full kitchen, Microwave, Oven, Refrigerator, Stove, Toaster, Cookware, Cooking utensils, Pots / pans, Glassware, Stove / oven, Silverware
SPORTS AND ADVENTURE ACTIVITIES
Golf, Hiking, Mountain biking, Mountain climbing, Swimming
SUITABILITY
Children welcome, Non smoking only, Pets not allowed
OUTSIDE
Ski & snowboard
POOL SPA
Communal pool
LEISURE ACTIVITIES
Bird watching, Photography, Scenic drives, Sight seeing, Sledding, Walking
GENERAL
Clothes dryer, Hair dryer, Heating, Internet, Iron & board, Linens provided, Towels provided, Washing machine
LOCAL SERVICES AND BUSINESSES
ATM/bank, Groceries, Medical services
ATTRACTIONS
Festivals, Forests, Playground, Restaurants
LIVING
Linens, Washer & dryer, Ironing board, High speed internet, Iron, Hair dryer, Central heat only
CONVENIENCE
Area fitness center, Nearby medical services, Nearby grocery, Movie theatres, Golf course
BUSINESS
Nearby ATM, Nearby post office, Nearby internet cafe, Nearby FedEx, Nearby bank
CULTURE
Museums, Recreation center, Library
OUTDOOR
Deck, Patio, Shared pool, Tennis, Beach
ENTERTAINMENT
Games, Wireless internet, Books
GEOGRAPHIC
Near beach, Close to town, Near public transportation, Near lake, Near ski resort
CHILDREN'S AMENITIES
Children's toys
Housekeeping Review - Excellent
On 02/19/2018 by Kristopher Y
Smaller and Older than expected.
The first half hour was rough. I couldn't stop complaining. It was pitch black both outside and inside the house, I had to use a flashlight to find my way around. Would make sense if I'd been there before but since it was new place, a light on the outside would have been helpful.

The heat was off. They tell you to set it to 55 when you leave so that's pretty much where it was when we walked in. At night in Tahoe -- FREEZING. It took the full two days that we rented the place to get the place up to just 70 degrees. Just as we were leaving.

The place says no pets allowed, but there is a dog cage in the living room and there was dog hair on the blanket in one of the rooms. A disclaimer that the owner has a dog perhaps would have been nice. We could have prepared our allergies better.
There were cobwebs in the bathroom, someone's beard shavings on the bathroom counter. Generally, not clean enough.

Its an old house home rental. You get what you get. There were blankets and sheets stuffed all over the place. The furniture was old too. So when you tried to pull a blanket out from a drawer for instance, the wood shavings from the old dresser came with it. No Thanks.

All things that could easily be overlooked when you're just cleaning a place, but when you're staying there... its hard to let those things pass.

After we settled in, my expectations settled in as well and it was overall, not so bad of a stay. The first half hour just set a bad tone for me.

A few things that were a nice addition, the tablet with helpful tips, the wifi, the home operation instructions (should add how to use the blinds), the play area for kids. Oh, and bring your own K-cups if you want to use the Keurig. Thanks for all that.

On 02/06/2018 by Undisclosed
Response on 2/9/118
Hello Ping, Thank you so much for the feedback. We're glad to hear your overall experience was good, but are sorry to hear that you experienced some inconveniences. Here at TurnKey, we strive to offer impeccable customer service, and it is our hope that all guests have hassle-free, enjoyable stays at our properties. Our guest hotline is available 24/7, and our TurnKey agents are ready to help with anything from questions about our homes, to booking a reservation, to issues that may come up during or after a stay with us. Please let us assure you we will be following up on everything you mentioned. If there is something else we can do for you, just reach out and let us know! You were perfect guests, and we would love to host you again! -The TurnKey VR Team
Housekeeping Review - Excellent
On 12/31/2017 by Jon H
Housekeeping Review - Excellent
On 12/25/2017 by Mariya M
Fair price
The house was nice. Comfortable beds. However, only a couple of tools of toilette paper were provided and taking into account that we were ten people, this was real issue. Same for kitchen towels. We were not able to work the fire place without having the house filled with smoke, I am not sure if it was not supposed to be used but this was never mentioned and it was a pity that we could not use it. Moreover, we rented this cabin via Booking website and it was stated that a hot tub in the facilities was available but then we were told that actually access to this hot tub together with other facilities had a cost of $8 pp a day. Plus, the location of this was 6 minutes away by car! If we would have known this in advanced we would have probably not booked this cabin, as easy and free access to a hot tub was a filter for our search. Overall our stay was OK.
On 12/12/2017 by Undisclosed
Response on 12/14/117
Hi Regina, Thank you for taking the time to post this review. We would like to sincerely apologize for any inconvenience you experienced and can also understand your frustration with the lack of information provided regarding the hot tub. Please be assured we are updating our listing description and amenities to better clarify which features are available to guests. Our local Field Operations Team will is also following up with our Housekeeping Team to make sure the home is properly stocked prior to all guest arrivals, and ensure detailed instructions for operating the fireplace are available as well. Here at TurnKey, your feedback is highly valued, and we try our best to make things right in any way we can so that our guests know that our priority is their ultimate satisfaction. Thanks again for bringing these important issues to light, as it is feedback like this that really makes a difference in how we move forward in offering the best service we possibly can to our guests and in keeping our properties in perfect shape. If there is anything else we can do for you, please reach out anytime on our 24/7 guest hotline and let us know. -The TurnKey VR Team
Housekeeping Review - Excellent
On 12/09/2017 by Regina E
Great Family Cabin
My family and I enjoyed our stay in this cabin. It was family friendly with plenty of bunk beds and games which was important since our 5 children's ages range between 2 yrs and 17 yrs. I only gave 4 stars because of items that should have been clean but weren't (dirty pans under the cabinet, dirty pot holders in drawer, towels with odd smell, dirty bedroom pillow Shams, couch is in need of professional cleaning and had animal hair on it). Thankfully even though I should not of had to clean behind the cleaning team, those were things I could tend to myself (minus the couch) and we were able to be comfortable and enjoy our time there. The cabin itself was well maintained and the location was perfect for us. The property managers were awesome and quickly responded to my needs and concerns. I recommend they into their cleaning company.
On 09/06/2017 by Undisclosed
Response on 9/6/117
Hi Mishanne. Thank you for taking the time to leave a review and share your experience. We are so happy to hear that you enjoyed your stay with us. We apologize for the cleanliness issues you encountered and want to assure you that we are following up with our Housekeeping Team to address these areas of concern. By the way, you were perfect guests, and we look forward to next time! -The TurnKey VR Team
Housekeeping Review - Very Good
On 03/25/2017 by Matthew S
Housekeeping Review - Excellent
On 02/18/2017 by Christine M
Housekeeping Review - Excellent
On 02/14/2017 by Joe M
Housekeeping Review - Very Good
On 02/04/2017 by Ben B
Housekeeping Review - Good
On 01/16/2017 by Margaret W
Housekeeping Review - Very Good
On 01/07/2017 by Michael D
Housekeeping Review - Good
On 12/27/2016 by Caroline Q
Comfortable and clean
We had two families staying here together and the place was great for kids. Beds were comfortable and everything was clean. Location is close to lots of fun places and a very short drive to Lake Donner and not far from Lake Tahoe as well. Only downside we experienced was that is was VERY warm weather during our stay and no central A/C in the house made for uncomfortably warm nights. We had brought fans from home, but it would be helpful if the place came stocked with a few fans as well. We enjoyed our stay otherwise and would go back again!
On 08/04/2016 by Undisclosed
Response on 10/5/116
Hi Maggie, thank you so much for the review, and we are happy to hear that you had a comfortable, relaxing stay with us. That being said, we do apologize if things got warm during the stay, and wish we had known so that we could have delivered some extra fans. Here at TurnKey, it is our highest priority to make sure each guest has the best experience possible, and our 24/7 guest hotline is always available to help if anything comes up. Please know that we will make sure there are fans provided during the warmer months. By the way, you were absolutely perfect guests and we're hopeful to hear from you again! -The TurnKey VR Team
Housekeeping Review - Very Good
On 08/03/2016 by Kelly C
Housekeeping Review - Very Good
On 07/22/2016 by Meghan C
Housekeeping Review - Excellent
On 06/20/2016 by Jon H