Companies like Airbnb and Vrbo operate listing websites that enable guests to research and book a vacation rental anywhere in the world. However, once a guest books the property, they need to work directly with either the homeowner, host or property manager any time they have questions or need assistance with booking or during their stay. This can be a challenge for some homeowners, particularly those who live far away from their vacation rental. TurnKey offers a consistent and reliable high-end experience, resulting in strong reviews, repeat bookings and more. TurnKey also has a local Gatlinburg team, 24/7 support and in-home technology to ensure an amazing vacation experience in every home, every stay, every time.

In response to the COVID-19 outbreak, TurnKey has enhanced its already extensive home cleaning standards and processes to further sanitize homes between each stay for our guests and owners. All TurnKey properties are equipped with our patented GuestWorks® cleaning system and verification technology, requiring professional housekeepers to follow a stringent set of cleaning standards, customized for each home, and confirm their use of COVID-19 fighting products, as identified by the Center for Biocide Chemistries. We have also emphasized effective hygiene practices and safety recommendations for our employees and housekeeping network in line with CDC guidelines. In addition, we have initiated the TurnKey Cares Relief Housing Program, offering thousands of homes for medical personnel and first-responders at complimentary or significantly discounted rates while they perform critical services to fight COVID-19.

Yes. Many TurnKey homes allow for special rates for extended stays, monthly stays or long-term stays. All our booking calendars are accurate and up-to-date, and will automatically reflect these discounted rates when you enter your desired check-in and checkout dates.

Yes! TurnKey has established the best network of professional house cleaners in Gatlinburg to ensure that our guests always arrive at an exceptionally clean home. Expect to find beds made with hotel-grade linens and bathrooms stocked with fresh towels and a complimentary starter set of toiletries.

Unlike many vacation rentals in the area, our local team and network of Gatlinburg house cleaners guarantee that you’ll never need to clean up at the end of your stay. Sometimes, especially during busy seasons, starting a load of towels or linens can help our house cleaners finish their clean more quickly. We certainly appreciate it when guests do this, but we do not require it.

TurnKey offers 24/7 guest support that you can contact at any time to make your stay more enjoyable. Paired with our local Gatlinburg team, we can respond quickly to any in-home help you might need.

All of TurnKey’s Gatlinburg vacation rentals are equipped with complimentary, reliable, high-speed WiFi so you can always stay connected.

Every TurnKey Gatlinburg vacation rental includes a fully-equipped kitchen where you can cook and prepare meals with your friends and family.

We’ve installed our proprietary digital locks on all Gatlinburg vacation rentals to offer our guests secure, keyless entry. Each code is time-sensitive, so you don’t have to worry about anyone else having access to the home while you’re there. Prior to check-in, you’ll receive arrival instructions with your custom code for easy, seamless access.

TurnKey carefully vets all of our homes, so you can be sure you’ll always stay in a premium vacation rental. We offer some of the most distinctive, unique vacation homes in all of Gatlinburg, backed by our exceptional home care and 24/7 guest service.