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2BR Near Beach & Shopping
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2BR Near Beach & Shopping
5 reviews
Venice, California
The Property
4 people
Pets Allowed
2 Sofa Bed
Check in / out
Check in
Anytime after 3pm
Check out
2BR Near Venice Beach, Canals, Shops, & Corporate Headquarters
Every Stay Includes
Complimentary Wi-Fi
Secure keyless entry
Professional cleaning
24/7 local support
Hotel-grade linens
Starter set of toiletries
Local recommendations
Children welcome, Non smoking only, Pets considered
Combination tub/shower, Sleep sofa /futon, Toilet
Churches, Cinemas, Festivals, Library, Live theater, Museums, Restaurants, Zoo, Health/beauty/spa
Clothes dryer, Internet, Linens provided, Living room, Parking, Towels provided, Washing machine
Coffee maker, Dishes & utensils, Full kitchen, Oven, Refrigerator, Stove, Cookware, Cooking utensils, Pots / pans, Glassware, Stove / oven, Silverware
Antiquing, Photography, Scenic drives, Sight seeing, Walking
ATM/bank, Fitness center, Groceries, Hospital, Medical services
Cycling, Deepsea fishing, Fishing, Golf, Swimming
Linens, Washer & dryer, High speed internet
Area fitness center, Nearby medical services, Nearby grocery, Movie theatres, Golf course
Nearby ATM, Nearby post office, Nearby internet cafe, Nearby FedEx, Nearby bank
Live theater, Zoo, Museums, Library
Wireless internet
Near beach, Close to town
Great vacation spot!
Great vacation spot close to the beach. Nice and clean, couldn't as for anything more
On 07/03/2018 by William O.
Enjoyable - but only 3 stars
My dog and I stayed here for a few weeks while looking for a longer term house a bit closer to the beach - you're approximately 15-25 minute walk from the beach depending on your speed / navigation skills. However, you're really close to Lincoln so you don't have to drive through the neighborhoods of Venice very deep at all. The property had a few minor issues, like a big cracked window in the back, a metal waste basket in a bathroom with highly condensed steam, and smoke detectors unhooked. All small things which can be fixed quickly - there's a bit of wear and tear on the floor as well, but I personally found that added to the appeal of the home. This home was great for my dog, however the yard is not private - you share with the adjoining house. If your dog is going to be running around in the fenced yard, you may bother other guests at the other house. - Now all of this so far is fairly positive, and the negatives wouldn't be enough to minus a star, however, the customer service from TurnKey is lacking in my experiences. My hopes is that I'm a one off customer, but there have been a few unhappy circumstances. TurnKey has poor communication skills as they encourage you to text message a number. If anything is wrong though, they say call. On the first occasion they said they'd call me to answer a question regarding the shared yard and adjoining house. The rep that called me didn't know what my question was, and then proceeded to put me on hold to find the answer. The rep told me that the adjoining house wasn't managed by them and that closing the gate / blocking it off from swinging open, was fine. Ultimately I found out on the next occasion that she was wrong. On the next occasion, their CS team they called me at 1110 PM, 1123 PM, and 1128 PM PST on a Saturday night. I was appalled that they'd call at that hour for any reason besides a high level emergency. It's super annoying getting telemarketers calls at all hours, but this wasn't that. They were calling to say that there was a noise complaint against me - instead of asking what I was doing or where I was, the representative immediately spoke aggressively to me for not answering my phone. (I went to sleep around 1030 that night, it was not a pleasant sleep) - I do not recommend interacting with their agents, and I think the property owners should investigate a better middle management company for bookings. I've had two other incidents now with their reps as I wait on an outstanding item.
On 06/04/2018 by Undisclosed
Response on 6/8/2018
Hi Ryan, Thank you for your review and helpful feedback! We’re so happy to hear that you enjoyed your stay with us. Please let us assure you that our local Field Operations Team is following up on the maintenance issues you’ve mentioned and will make sure each of your concerns is addressed. That being said, we would like to sincerely apologize for the quality of service you received from our Guest Experience Team. Here at TurnKey, we strive to offer impeccable customer service, and our agents are ready to help with anything from questions about our homes, to booking a reservation, to issues that may come up during or after a stay with us. Please know that we are further investigating these incidents and will follow up with our team as needed. If there is anything else we can still do for you, please reach out any time and let us know. You were perfect guests, and we would love to host you again! -The TurnKey VR Team
Housekeeping Review - Excellent
On 05/15/2018 by Ryan T
Housekeeping Review - Excellent
On 05/11/2018 by Kalina K
Housekeeping Review - Excellent
On 10/23/2017 by Ophir M