Great vacation spot close to the beach. Nice and clean, couldn't as for anything more

My dog and I stayed here for a few weeks while looking for a longer term house a bit closer to the beach - you're approximately 15-25 minute walk from the beach depending on your speed / navigation skills. However, you're really close to Lincoln so you don't have to drive through the neighborhoods of Venice very deep at all. The property had a few minor issues, like a big cracked window in the back, a metal waste basket in a bathroom with highly condensed steam, and smoke detectors unhooked. All small things which can be fixed quickly - there's a bit of wear and tear on the floor as well, but I personally found that added to the appeal of the home. This home was great for my dog, however the yard is not private - you share with the adjoining house. If your dog is going to be running around in the fenced yard, you may bother other guests at the other house. - Now all of this so far is fairly positive, and the negatives wouldn't be enough to minus a star, however, the customer service from TurnKey is lacking in my experiences. My hopes is that I'm a one off customer, but there have been a few unhappy circumstances. TurnKey has poor communication skills as they encourage you to text message a number. If anything is wrong though, they say call. On the first occasion they said they'd call me to answer a question regarding the shared yard and adjoining house. The rep that called me didn't know what my question was, and then proceeded to put me on hold to find the answer. The rep told me that the adjoining house wasn't managed by them and that closing the gate / blocking it off from swinging open, was fine. Ultimately I found out on the next occasion that she was wrong. On the next occasion, their CS team they called me at 1110 PM, 1123 PM, and 1128 PM PST on a Saturday night. I was appalled that they'd call at that hour for any reason besides a high level emergency. It's super annoying getting telemarketers calls at all hours, but this wasn't that. They were calling to say that there was a noise complaint against me - instead of asking what I was doing or where I was, the representative immediately spoke aggressively to me for not answering my phone. (I went to sleep around 1030 that night, it was not a pleasant sleep) - I do not recommend interacting with their agents, and I think the property owners should investigate a better middle management company for bookings. I've had two other incidents now with their reps as I wait on an outstanding item.