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Serene 4BR Mountain Retreat
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Serene 4BR Mountain Retreat
11 reviews
Waynesville, North Carolina
The Property
8 people
No Pets
Sq. footage
2750 sq. ft.
2 Queen, 4 Twin, 1 Bunk
Check in / out
Check in
Anytime after 3pm
Check out
Charming 4BR Mountain Retreat Tucked Amongst the Trees w/ Spacious Deck
Every Stay Includes
Complimentary Wi-Fi
Secure keyless entry
Professional cleaning
24/7 local support
Hotel-grade linens
Starter set of toiletries
Local recommendations
Area fitness center, Nearby medical services, Nearby grocery, Golf course, Free wifi
Coffee maker, Dishes & utensils, Dishwasher, Full kitchen, Microwave, Oven, Refrigerator, Stove, Toaster, Cookware, Cooking utensils, Pots / pans, Glassware, Silverware
Air conditioning, Clothes dryer, Fireplace, Hair dryer, Heating, Internet, Iron & board, Linens provided, Living room, Parking, Towels provided, Washing machine
Close to town, Near public transportation, Near ski resort
Combination tub/shower, Shower, Toilet, Tub
Balcony, Golf, Tennis
Nearby ATM, Nearby post office, Nearby internet cafe, Nearby FedEx, Nearby bank
Books, Dvd player, Games, Satellite / cable, Stereo, Television, Toys, Netflix
Private entrance
Children welcome, Pets not allowed
ATM/bank, Fitness center, Groceries, Hospital, Medical services
Library, Museums, Recreation center, Restaurants, Churches, Health/beauty/spa
Ceiling fans, Clothes hangers
Amazing ! Everything was clean ! We love it!
There are o lot of staff for kids to play. House was clean . Wonderful few . Thank you to the owner .
On 01/11/2019 by Undisclosed
Housekeeping Review - Good
On 12/30/2018 by Olaidy C
Housekeeping Review - Excellent
On 12/21/2018 by Shirley W
Housekeeping Review - Excellent
On 12/04/2018 by Greg W
Housekeeping Review - Excellent
On 11/21/2018 by Hope M
Nice home but Turnkey management will not respond to issues
This home was in a beautiful setting, a short drive to quaint downtown Waynesville. It was a newer home with lovely art and antiques, nice bathrooms, stone fireplace, comfortable furniture. Our only issue was with the lower floor - there was a musty, old smell on the bottom floor so the bed/bath/den area down there was not usable. There was a dead mouse on the lower floor, dead wasps on the top two floors, and a few live wasps in the kitchen. The TurnKey folks sent nice texts about how their local team would come out to take care of the issue but no one ever came or responded to further emails. I can't say that I'd recommend the home based on Turnkey's lack of follow-up.
On 11/12/2018 by Undisclosed
Response on 12/18/2018
Hi Susan, Thank you for taking the time to post this review. We would like to sincerely apologize for any inconvenience you experienced and can also understand your frustration with our lack of response to the issues you encountered during your stay. Please know that we’ve since inspected the home and confirmed that there is no longer a musty smell and any pest issues have been addressed and resolved. We are also following up with our local Field Operations Team to address this incident and ensure guest issues are handled in a timely manner moving forward. Here at TurnKey, your feedback is highly valued, and we try our best to make things right in any way we can so that our guests know that our priority is their ultimate satisfaction. If there is anything else we can do for you, please reach out any time on our 24/7 guest hotline and let us know. -The TurnKey VR Team
Housekeeping Review - Excellent
On 11/08/2018 by Caitlyn C
Housekeeping Review - Excellent
On 10/26/2018 by Cristina E
Housekeeping Review - Excellent
On 10/22/2018 by Teddy H
Beautiful home away from home
Relax among the trees, the mountain breeze and the humming birds. This is a clean, beautifully decorated well equipped home away from home. Looking forward to a return trip.
On 10/06/2018 by Undisclosed
Cozy mountain cabin with great views
This mountain retreat is a 5 star! It is very clean and comfortable with everything we needed to make it feel like home. It is very private and remote, but is just minutes from Waynesville for shopping and excellent dining options. We loved sitting on the porch each morning and evening . We would highly recommend this property and will be back!
On 10/01/2018 by Undisclosed